Optometric Technician

AEG Vision • Fulton, MD

16d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education, helping deliver an efficient, high-quality patient experience. The role conducts pre-testing procedures, assists with specialty diagnostic testing, completes post-exam tasks, and manages the doctor’s appointment schedule.

The technician performs preliminary evaluations and patient interviews, documents medical findings and communications in electronic health records, maintains patient files in accordance with HIPAA and applicable policies, responds to patient inquiries, and may coordinate referrals and follow-up appointments. Other duties include contact lens instruction and order management, appointment confirmations and rescheduling, end-of-day wrap-up, maintaining the practice’s cleanliness and displays, and potentially scribing or performing refractions.

AEG describes its workplace as investing in leadership development and internal growth, emphasizing collaboration, authenticity, continuous learning, and the connection between people and performance.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s examination, including dilation, use of topical and diagnostic medications, Optomap, auto-refraction, and visual acuity testing.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit.
• Schedule ophthalmologist referrals, diagnostic follow-up visits, and other specialty referrals when required, and complete related paperwork.
• Record and maintain patient records and files in compliance with company, federal, state, and HIPAA policies.
• Respond to patient telephone inquiries regarding medication, treatment, and problems, referring questions to the Optometrist when necessary.
• Perform diagnostic testing using specialty equipment such as OCT, visual field equipment, pachymetry, and retinal cameras when required.
• Document medical findings and communications between the Optometrist and patient in electronic health records, and assist with medical documentation and billing-related clerical duties at participating practices.
• Maintain appointment schedule utilization through appointment confirmations, recall-list outreach, and contacting patients who missed or canceled appointments to reschedule.
• Provide contact lens insertion and removal classes, manage contact lens trial inventory, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and end-of-day checklists.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain practice cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED