Optometric Technician

American Eyecare • Mount Pleasant, IA

4d

About The Position

The Optometric Technician supports high-quality patient care and efficient clinical operations at American Eyecare, P.C. Working closely with optometrists and other care-team members, the technician prepares patients for examinations, performs diagnostic testing, documents clinical information, prepares examination rooms and equipment, and helps provide a positive, professional patient experience. The role also supports patient flow, clinical documentation, contact lens services, inventory, scheduling, referrals, and other practice operations as needed.

The position is based in a professional healthcare environment with frequent interaction with patients, providers, and team members. It is full-time, with a Monday–Thursday schedule from 7:00 a.m. to 5:00 p.m. and a four-day workweek. Occasional travel between American Eyecare clinic locations may be required. The role has no direct supervisory responsibilities.

Requirements

• High school diploma or equivalent.
• Previous medical office experience or demonstrated ability to learn clinical procedures and healthcare technology.
• At least one year of customer service experience.
• Strong computer skills, including familiarity with Microsoft Office, email, and general office applications.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize responsibilities, and maintain accuracy in a busy clinical environment.
• Strong attention to detail, organizational skills, and commitment to patient confidentiality.
• Reliability, professionalism, and ability to work effectively as part of a team.
• Willingness and ability to learn diagnostic equipment, clinical procedures, and electronic health record systems.

Nice To Haves

• Certified Paraoptometric (CPO), Certified Medical Assistant (CMA), or an associate degree in a healthcare-related field.
• Previous experience in optometry, ophthalmology, or another clinical healthcare setting.
• Experience performing preliminary vision testing or operating ophthalmic diagnostic equipment.
• Familiarity with electronic health records (EHR) or practice management software.
• Experience in a fast-paced, patient-centered healthcare environment.

Responsibilities

• Welcome patients, explain examination procedures, and help create a comfortable, professional environment.
• Obtain and document relevant medical and ocular histories, medications, symptoms, and chief complaints.
• Perform preliminary and diagnostic testing, including visual acuity, lensometry, pupillary assessments, autorefraction, keratometry, pupillary distance measurements, color vision, and stereopsis.
• Perform additional procedures such as blood pressure measurements, blood glucose testing, and pupil dilation when trained, authorized, and directed.
• Document examination findings and test results accurately in the electronic health record.
• Prepare examination rooms, instruments, and equipment for routine, medical, and urgent visits; clean and prepare rooms between patients.
• Assist optometrists with examinations, diagnostic procedures, and patient care within the scope of training and established protocols.
• Recognize patient concerns or changes in condition and promptly communicate relevant information to the optometrist.
• Coordinate with optometrists, technicians, opticians, and front desk personnel to maintain patient flow and minimize delays.
• Operate and maintain diagnostic equipment according to manufacturer guidelines and practice procedures.
• Report equipment concerns, workflow interruptions, and patient care issues to appropriate team members.
• Support accurate and timely clinical documentation and continuity of care.
• Assist with contact lens training, patient education, and related services as directed and within the scope of training.
• Monitor clinical supplies and assist with ordering, stocking, and organization.
• Provide friendly, professional service to patients in person and by telephone; answer routine questions and refer concerns requiring optometrist attention.
• Assist with scheduling, contact lens orders, prescription refill requests, and referrals as needed.
• Coordinate with outside healthcare providers regarding referrals, records, and continuity of care.
• Maintain accurate patient records and follow HIPAA, infection control standards, and practice policies.
• Participate in cross-training and support other practice areas, including front desk operations, as needed.
• Identify opportunities to improve patient service, clinical workflows, and practice efficiency.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED