Optometric Technician

AEG Vision • Waynesboro, PA

2d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education, helping provide an efficient, high-quality experience. The role conducts pre-testing procedures, assists with specialty diagnostic testing, performs post-exam tasks, and manages the doctor’s appointment schedule.

The technician also supports patient records and medical documentation, responds to patient inquiries, coordinates referrals and follow-up appointments when needed, and helps maintain the practice’s contact lens inventory and overall cleanliness. The position may include acting as a scribe for the Optometrist or performing refractions.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terms associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED qualification.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topicals, diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit, and provide relevant details to the Optometrist.
• Schedule referral appointments with Ophthalmologists, diagnostic follow-up visits, and other specialty referrals when required, and complete related paperwork.
• Record and maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication and treatment, referring issues to the Optometrist as necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment when required.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records and assist with medical documentation, including checking CPT codes and billings, at participating practices.
• Promote maximum schedule utilization through appointment confirmations, contacting patients from recall listings, and rescheduling no-show or canceled patients.
• Provide contact lens insertion and removal classes, manage contact lens trial inventory, check in contact lenses, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, work bench, and office area, maintaining the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED