Optometric Technician

AEG Vision • Waynesboro, PA

1d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help deliver an efficient, high-quality patient experience. The role conducts pre-testing and preliminary evaluations, assists with specialty diagnostic testing, completes post-exam tasks, and manages the doctor’s appointment schedule.

The technician interviews patients before their visits, records and maintains patient information in accordance with HIPAA and applicable company, federal, and state policies, responds to patient telephone inquiries, and refers clinical questions to the Optometrist when necessary. The role may also support referrals, medical documentation, billing and CPT code checks, contact lens services, and end-of-day procedures. Other practice duties may be assigned as requested.

AEG describes its culture as focused on leadership development, internal growth, collaboration, authenticity, continuous learning, and supporting employees and communities.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to collaborate professionally with coworkers and patients.
• Ability to utilize office equipment.
• Ability to sit, stand, and walk for prolonged periods.
• Ability to lift up to 10 pounds.

Nice To Haves

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records in accordance with HIPAA regulations.
• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s examination, including dilation, administration of topical or diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
• Interview patients before their visits to identify medical issues and reasons for the appointment and provide relevant details to the Optometrist.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals when required, and complete related paperwork.
• Record and maintain patient records in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication, treatment, or problems, referring questions to the Optometrist as necessary.
• Perform specialty diagnostic testing when required, such as OCT, visual field, pachymetry, and retinal camera testing.
• Document medical findings and communications between the Optometrist and patient in the Electronic Health Record and assist with medical documentation clerical work at participating practices.
• Check CPT codes and billing for post-operative care, office visits, and other services.
• Support maximum appointment schedule utilization through appointment confirmations, recall-list outreach, and contacting patients who miss or cancel appointments to reschedule.
• Teach contact lens insertion and removal and manage contact lens trial inventory; check in and take contact lens orders in person or by phone.
• Complete end-of-day tasks, including schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED