Optometric Technician

AEG Vision • Bryan, OH

3d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education, helping provide an efficient, high-quality experience from start to finish. The role conducts preliminary evaluations and pre-testing, assists with specialty diagnostic testing, performs post-exam tasks, and manages the doctor’s appointment schedule. It also includes patient interviews, maintaining compliant records, communicating with patients, supporting referrals and documentation, and assisting with contact lens services and general practice operations.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s examination, including dilation, topicals, diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit, and share relevant details with the Optometrist.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals when required, and complete related paperwork.
• Record and maintain patient records and files in compliance with company, federal, state, and HIPAA policies.
• Respond to patient telephone inquiries regarding medication, treatment, and problems, referring questions to the Optometrist as necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment when required.
• Document medical findings and communications between the Optometrist and patient in electronic health records, and assist with medical documentation tasks, including checking CPT codes and billings for post-operative care and office visits at participating practices.
• Support maximum appointment schedule utilization by confirming appointments, contacting patients on recall lists, and rescheduling no-shows and cancellations.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in contact lenses, and take orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and end-of-day checklists.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED