Optometric Technician

AEG Vision•Commerce City, CO

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality experience. The role conducts preliminary evaluations and specialty diagnostic testing, performs post-exam tasks, maintains patient documentation, and manages appointment scheduling. It may also include contact lens instruction and inventory management, clerical duties, and maintaining the cleanliness and visual appeal of the practice.

Requirements

  • Experience evaluating patients for eye exams and dispensing eye exam medications.
  • Familiarity with medical terminology associated with eye treatment.
  • Experience maintaining patient records and files in accordance with HIPAA regulations.
  • High school diploma or GED.
  • Strong attention to detail and ability to work under pressure in a fast-paced environment.
  • PC skills, including Microsoft Office, Windows, and word processing.
  • Ability to work collaboratively in a team environment.
  • Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

  • Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

  • Perform preliminary patient evaluations before the Optometrist exam, including dilation, topical and diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
  • Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit, and communicate relevant details to the Optometrist.
  • Schedule referral appointments with Ophthalmologists, diagnostic follow-up visits, and other specialty referrals, and complete related paperwork as needed.
  • Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
  • Respond to patient telephone inquiries about medications and treatment, referring questions to the Optometrist as necessary.
  • Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment, as needed.
  • Document medical findings and communications between the Optometrist and patient in Electronic Health Records and assist with medical documentation, including checking CPT codes and billings, at participating practices.
  • Support appointment schedule utilization through pre-appointment and daily confirmations, recall-list outreach, and rescheduling no-show or canceled patients.
  • Conduct contact lens insertion and removal classes, manage contact lens trial inventory, and check in and take contact lens orders in person or by phone.
  • Complete end-of-day responsibilities, including opti-schedule wrap-up and checklists.
  • Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain cleanliness and visual appeal.
  • Act as a scribe for the Optometrist or perform refractions, as requested.
  • Perform other duties within the practice as requested.

Benefits

  • 401(k) with match
  • Medical, dental, vision, life, short-term disability, and long-term disability coverage
  • Employee vision discount program
  • HSA/FSA
  • PTO
  • Paid holidays
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