Optometric Technician

AEG Vision • Pleasant Hills, PA

4d

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education and help ensure patients receive efficient, high-quality care. The role conducts pre-testing procedures, assists with specialty diagnostic testing, performs post-exam tasks, and manages the doctor’s appointment schedule. It also includes patient interviews, maintaining records in compliance with HIPAA, responding to patient inquiries, contact lens support, scheduling referrals and follow-ups, and maintaining the cleanliness and appearance of the practice. The technician may also act as a scribe or perform refractions.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s examination, including dilation, topicals, diagnostic medications, Optomap, auto reflector, and visual acuity testing.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit, and provide relevant details to the Optometrist.
• Schedule referral appointments with Ophthalmologists, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
• Record and maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries regarding medication, treatment, or problems, referring patients to the Optometrist as necessary.
• Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera, as needed.
• Document medical findings and communication between the Optometrist and patient in Electronic Health Records and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billings for post-op care, office visits, and other services.
• Support maximum appointment schedule utilization through pre-appointment and daily confirmations, contacting patients from recall listings, and rescheduling no-shows or canceled appointments.
• Conduct contact lens insertion and removal classes and manage contact lens trial inventory; check in and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, work bench, and office area to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED