Optometric Technician

AEG Vision • Houston, TX

1d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education, helping provide an efficient, high-quality experience. The role conducts preliminary evaluations, assists with specialty diagnostic testing, completes post-exam tasks, and helps manage the doctor’s appointment schedule.

The technician may also support referrals and follow-up appointments, maintain compliant patient records, respond to patient inquiries, document care in electronic health records, assist with billing-related tasks, teach contact lens insertion and removal, manage contact lens orders and trial inventory, and complete practice opening or end-of-day duties. Other responsibilities may include scribing for the Optometrist, performing refractions, and maintaining the cleanliness and visual appeal of the practice.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to collaborate professionally with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topical or diagnostic medications, Optomap, auto-refraction, and visual acuity testing.
• Interview patients before their visit to identify medical issues and reasons for the appointment, and communicate relevant details to the Optometrist.
• Schedule referral appointments with Ophthalmologists, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
• Record and maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication, treatment, and problems, referring questions to the Optometrist as necessary.
• Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras when required.
• Document medical findings and communication between the Optometrist and patient in electronic health records, and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billing for post-operative care, office visits, and related services.
• Support maximum appointment-schedule utilization through confirmations, recall outreach, and contacting patients who miss or cancel appointments to reschedule.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED