Optometric Technician

AEG Vision • Casa Grande, AZ

11d

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education, helping provide patients with an efficient, high-quality experience. The role conducts preliminary evaluations and specialty diagnostic testing, completes post-exam tasks, and manages appointment scheduling. It also includes patient interviews, medical record documentation, contact lens support, billing-related checks, and maintaining the cleanliness and appearance of the practice.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word-processing software.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye-exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Conduct preliminary patient evaluations before an Optometrist examination, including dilation, topical and diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their appointments to identify medical issues and reasons for the visit, and communicate relevant information to the Optometrist.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals, and complete related paperwork as needed.
• Maintain patient records in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient phone inquiries about medication and treatment, referring questions to the Optometrist when appropriate.
• Perform diagnostic testing with specialty equipment such as OCT, visual field, pachymetry, and retinal camera equipment, as needed.
• Document medical findings and communications between the Optometrist and patient in electronic health records, and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billing for postoperative care, office visits, and other services.
• Promote appointment schedule utilization through confirmations, recall-list outreach, and rescheduling patients who miss or cancel appointments.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and checklist tasks.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice's cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions, as requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED