Optometric Technician

AEG Vision • Shrewsbury, MO

2d

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education, helping provide an efficient, high-quality patient experience. The role conducts pre-testing and specialty diagnostic testing, completes post-exam tasks, and manages the doctor’s appointment schedule.

The technician performs preliminary patient evaluations and interviews, records patient information, responds to patient inquiries, and may coordinate referrals and follow-up appointments. The role also supports medical documentation and related clerical work, contact lens instruction and inventory, appointment confirmations and rescheduling, end-of-day procedures, and upkeep of the practice environment. Additional duties may include serving as a scribe or performing refractions.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s examination, including dilation, topicals, diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit and provide relevant details to the Optometrist.
• Schedule ophthalmologist referrals, diagnostic follow-up visits, and other specialty referrals when required, and complete associated paperwork.
• Record and maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries regarding medication and treatment, referring questions to the Optometrist as necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras when required.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records and assist with medical documentation duties, including checking CPT codes and billing for post-operative care and office visits where applicable.
• Support maximum appointment schedule utilization by confirming appointments, contacting patients from recall lists, and rescheduling no-shows and cancellations.
• Teach contact lens insertion and removal, manage contact lens trial inventory, check in contact lenses, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, the workbench, and office areas to maintain the practice’s cleanliness and visual appeal.
• Serve as a scribe for the Optometrist or perform refractions when requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED