Optometric Technician

AEG Vision • Plano, TX

5d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality experience. The role conducts pre-testing and preliminary evaluations, assists with specialty diagnostic testing and post-exam tasks, and helps manage the doctor’s appointment schedule. It also includes patient interviews, documentation, contact lens support, scheduling and referral coordination, billing-related checks, end-of-day tasks, and maintaining the practice’s cleanliness and appearance. The position may also involve scribing for the Optometrist or performing refractions.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topical and diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before visits to identify medical issues and reasons for the visit, and communicate relevant details to the Optometrist.
• Schedule referral appointments with Ophthalmologists, diagnostic follow-up visits, and other specialty referrals, and complete related paperwork as needed.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient calls about medication, treatment, and problems, referring questions to the Optometrist as necessary.
• Perform diagnostic testing with specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras, as required.
• Document medical findings and communication between the Optometrist and patient in Electronic Health Records, and assist with related medical documentation where applicable.
• Check CPT codes and billings for post-operative care, office visits, and other services.
• Support appointment schedule utilization by confirming appointments, contacting patients from recall listings, and rescheduling no-shows and cancellations.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including Opti-schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, the workbench, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions, as requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED