Optometric Technician

AEG Vision • Bolivar, MO

11d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help ensure patients receive an efficient, high-quality experience. The role conducts pre-testing and preliminary evaluations, assists with specialty diagnostic testing, completes post-exam tasks, and helps manage the doctor’s appointment schedule. It also includes patient interviews, documentation and record maintenance, referral coordination, contact lens support, and practice upkeep. AEG describes its workplace as investing in leadership development and internal growth, valuing collaboration, authenticity, and continuous learning, and celebrating wins while supporting challenges.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word-processing software.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye-exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topical and diagnostic medications, Optomap, auto-refraction, and visual acuity testing.
• Interview patients before their Optometrist visit to learn about medical issues and reasons for the visit, and relay relevant details to the Optometrist.
• Schedule ophthalmology, diagnostic follow-up, and other specialty referral appointments as needed, and complete related paperwork.
• Record and maintain patient records and files in accordance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication, treatment, or problems, referring questions to the Optometrist as necessary.
• Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras, when required.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records, and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billings for post-operative care, office visits, and other services.
• Support appointment schedule utilization by confirming appointments, contacting patients from recall lists, and following up with patients who miss or cancel appointments to reschedule.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, and check in and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, workbench, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED