Optometric Technician

AEG Vision • Mesa, AZ

17d

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education and help deliver an efficient, high-quality patient experience. The role conducts preliminary evaluations and pre-testing, assists with specialty diagnostic testing, performs post-exam tasks, and manages appointment scheduling. It also includes patient interviews, recordkeeping, referrals, medication-related inquiries, contact lens support, documentation and billing checks, and general practice upkeep. The position may also involve acting as a scribe or performing refractions.

Requirements

• High school diploma or GED.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations and pre-testing before the Optometrist’s examination, including dilation, topical and diagnostic medications, Optomap, autorefractor testing, and visual acuity checks.
• Interview patients before their appointments to identify medical issues and reasons for the visit, and communicate relevant details to the Optometrist.
• Schedule referrals to Ophthalmologists, diagnostic follow-up visits, and other specialty referrals, and complete related paperwork as needed.
• Maintain patient records and files in accordance with company, federal, and state policies, including HIPAA requirements.
• Respond to patient telephone inquiries about medications, treatments, and problems, referring matters to the Optometrist as necessary.
• Perform diagnostic testing using specialty equipment such as OCT, visual field equipment, pachymetry, and retinal cameras, as required.
• Document medical findings and communications between the Optometrist and patient in electronic health records, and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billing for postoperative care, office visits, and other services.
• Support appointment schedule utilization by confirming appointments, contacting patients from recall lists, and following up with patients who miss or cancel appointments to reschedule.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day tasks, including opti-schedule wrap-up and checklists.
• Clean and organize frame boards, displays, mirrors, workbenches, and office areas to maintain the practice’s cleanliness and appearance.
• Act as a scribe for the Optometrist or perform refractions, as requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED