Optometric Technician

AEG Vision • Lebanon, TN

13d

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality patient experience. The role conducts preliminary evaluations and specialty diagnostic testing, assists with post-exam tasks, manages appointment scheduling, and supports medical documentation and practice operations. The position also includes patient communications, contact lens services, and maintaining the cleanliness and appearance of the practice.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to collaborate professionally with coworkers and patients.
• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records in accordance with HIPAA regulations.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s examination, including dilation, administering topicals and diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
• Interview patients before their visit to identify medical issues and the reason for the visit, and communicate relevant details to the Optometrist.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
• Maintain patient records in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication, treatment, and problems, referring questions to the Optometrist when necessary.
• Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment, as needed.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records and assist with medical documentation clerical duties at participating practices.
• Check CPT codes and billing for post-operative care, office visits, and related services.
• Support maximum appointment schedule utilization by confirming appointments, contacting patients on recall lists, and rescheduling no-shows and cancellations.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, and check in and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and end-of-day checklists.
• Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when asked.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED