Optometric Technician

AEG Vision•Grove City, OH

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education and help deliver an efficient, high-quality patient experience. The role conducts pre-testing and preliminary patient evaluations, assists with specialty diagnostic testing, performs post-exam tasks, and manages the doctor’s appointment schedule. The technician also supports patient records and medical documentation, handles patient inquiries and referrals, assists with contact lens services, and completes administrative and end-of-day tasks. The role includes maintaining the cleanliness and visual appeal of the practice and may include scribing for the Optometrist or performing refractions.

Requirements

Experience evaluating patients for eye exams and dispensing eye exam medications.
Familiarity with medical terminology associated with eye treatment.
Experience maintaining patient records and files in accordance with HIPAA regulations.
High school diploma or GED.
Strong attention to detail and ability to work under pressure in a fast-paced environment.
PC skills, including Microsoft Office, Windows, and word processing.
Ability to work collaboratively in a team environment.
Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

Perform preliminary patient evaluations before the Optometrist’s examination, including dilation, use of topical or diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit, and communicate relevant details to the Optometrist.
Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals, and complete related paperwork as needed.
Record and maintain patient records and files in accordance with company, federal, and state policies, including HIPAA.
Respond to patient telephone inquiries about medications, treatment, or problems, referring matters to the Optometrist as necessary.
Perform diagnostic testing using specialty equipment such as OCT, Visual Field, Pachymetry, and retinal cameras, as needed.
Document medical findings and communications between the Optometrist and patient in electronic health records and assist with medical documentation, including checking CPT codes and billings, at participating practices.
Maximize appointment schedule utilization through appointment confirmations, recall-list outreach, and contacting patients who miss or cancel appointments to reschedule.
Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in lenses, and take contact lens orders in person or by phone.
Complete end-of-day tasks, including Opti-schedule wrap-up and the end-of-day checklist.
Clean and organize frame boards, displays, mirrors, work benches, and office areas to maintain the practice’s cleanliness and visual appeal.
Act as a scribe for the Optometrist or perform refractions, as requested.
Perform other duties within the practice as requested.