Optometric Technician

Hero Practice Services•Colorado Springs, CO
•Onsite

About The Position

Hero Practice Services delivers dental, vision, and orthodontic care to children in underserved communities. Academy Kids Dental, Vision and Orthodontics in Colorado Springs, Colorado, is seeking an Optometric Assistant to administer visual tests, operate diagnostic equipment, and help patients with eyewear fittings. The role reports to the Lead Optometric Assistant and is at-will, meaning either the employer or employee may end employment at any time, with or without cause or prior notice. The pay range is $17–$22 per hour, with bonus opportunities. The position may also involve other duties that support the business and its mission of providing high-quality, compassionate care to underserved children.

Requirements

  • Ability to tech, scribe, and perform optometric tasks.
  • Strong communication skills.
  • Proficiency in EHR systems.
  • Ability to multitask and complete tasks correctly and on time.

Nice To Haves

  • Previous experience in a vision practice.
  • Knowledge of optometric online software and databases, Intero order processing systems, Google Docs, Document Portal, and spreadsheet software.
  • Bilingual skills.

Responsibilities

  • Monitor and support smooth office processes, including coding and optometric materials, insurance benefits, patient collections, and documentation.
  • Contact patients about appointment confirmations, reminders, cancellations, no-shows, and recalls.
  • Prepare patients for eye exams, perform initial pre-tests, and record results.
  • Accompany patients and parents during exams, pre-test patients, assist the optometrist with scribing, and help patients find a good fit for glasses.
  • Perform vision tests, including visual acuity, color vision, stereo, confrontations, pupils, and ICT, and administer dilation drops.
  • Help patients select frames and lenses based on prescriptions.
  • Process patient payments during check-in and check-out.
  • Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
  • Perform other duties that support the business and its mission of providing high-quality, compassionate services to underserved children.
  • Train and lead a team of Optometric Assistants.

Benefits

  • Monthly bonus opportunities
  • Paid time off (PTO)
  • Paid holidays
  • Career growth within the practice and region
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
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