Optometric Technician I - Drs. Ditto and Musick Eye Care Center

Keplr Vision • Nicholasville, KY

3d

About The Position

The Optometric Technician I helps ensure patients receive high-quality care and a flawless patient experience. Under the guidance of an optometrist or location manager, the technician assists with patient care and office operations, including pre-screening patients, administering diagnostic tests, gathering medical histories, documenting examinations and procedures, and coordinating patient flow. The role also includes communicating with doctors, staff, and patients; handling calls and appointments; explaining insurance coverage and vision benefits; training patients in contact lens use and care; verifying benefits and obtaining authorizations; and accurately posting charges. The technician supports teammates in reaching individual and team goals. Duties and responsibilities may change at any time with or without notice. The position reports to the Practice Manager or their designee and is full-time and non-exempt.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multitasking and time-management skills.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills.
• Ability to perform basic math.
• Team player with good interpersonal and listening skills.
• Passion for self-improvement and continuing education.
• Flexibility to accommodate schedule changes on short notice to fulfill business needs.

Nice To Haves

• At least one year of experience.
• Previous experience as an Optometric Technician.
• Previous experience with electronic medical records.

Responsibilities

• Pre-screen patients before they see the optometrist, including administering diagnostic tests.
• Gather patients’ medical histories.
• Communicate with doctors, staff, and patients.
• Answer phone calls, greet patients, and schedule appointments.
• Educate patients about insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verify benefits.
• Accurately post charges for examination fees, co-pays, and products sold.
• Assist other team members as needed to achieve individual and team goals.
• Accurately and thoroughly document optometry examinations and procedures as the doctor performs them, including diagnoses, symptoms, follow-up instructions, and prescriptions as directed by the doctor.
• Coordinate patient scheduling and monitor patient flow throughout the office, communicating delays appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED