Optometric Assistant

THOMAS EYE GROUP PC•Sandy Springs, GA

13d•Onsite

About The Position

Thomas Eye Group is searching for a dynamic Optometric Assistant to join their dedicated team. This role supports eye examinations, performs clerical duties, and maintains examination equipment. The ideal candidate is punctual, reliable, capable of multitasking, and conscientious about triaging and escalating issues. Proficiency in typing and excellent listening and understanding abilities are essential. Thomas Eye Group is a premier eye care provider with 50 years of experience, offering a compassionate approach to eye health and advanced technology.

Requirements

High school diploma is required.
Less than 1 year of experience in a healthcare environment.
Familiarity with diagnostic codes and EMR systems preferred.
Excellent interpersonal and communication skills.
Punctual and reliable with the ability to multitask.
Conscientious about triage and escalation of issues.
Excellent typing skills (at least 45 wpm with accuracy).
Proficient in listening and understanding.
Ability to work with optometrists and learn on the job.

Nice To Haves

Some college or a degree is preferred.

Responsibilities

Assist with eye examinations and maintain examination equipment.
Perform clerical duties such as loading patient data into the EMR system and documenting medical information during patient exams.
Greet patients promptly and courteously.
Dispense samples, education materials, information brochures, and written prescriptions as directed by the optometrist.
Route charts, assign, and complete patient follow-up tasks by the end of the shift or within 24 hours, depending on urgency.
Ensure patients understand the information explained by the provider and answer questions regarding medications prescribed by the optometrist.
Escort patients to the front desk for check-out and ensure proper coding of visits and services.
Keep optometrists informed of patient flow and document procedures performed by the optometrist.
Transcribe consultations or discussions with family members accurately.
Organize and replenish exam rooms with medical supplies and clean equipment for the next day.
Assess charts and follow up with patients (letters, emails, prescriptions) by the end of the day as indicated in the EMR system.
Escalate issues to the Optometric Supervisor, Senior Optometric Manager, and/or Optometrist in a timely manner.
Perform other duties as assigned.