Optician - Altamonte Springs, FL - Spanish Speaking Preferred

Venture Optical Management, Inc.•Altamonte Springs, FL

1d•Onsite

About The Position

To support our mission of building a superior optical by creating outstanding experiences for patients and practice partners alike. Venture Mission: To build a superior optical that ensures a remarkable patient experience while enhancing the growth of the practice and maximizing profits. Venture Optical Management is committed to exceeding the expectations for quality eye care by hiring the best qualified, trained and committed patient service teams. We will accommodate our patients in a timely and efficient manner, providing a compassionate and safe environment, while complying with all applicable federal and state laws. We understand that what we do effectively changes people's lives. We are always aware and committed to excellent patient care and our practice partners highest satisfaction. We believe in the power of teamwork, utilizing everyone’s strengths and creating an environment for our employees to grow, learn and be happy.

Requirements

Training and/or certification in optical dispensing and/or fitting contact lens
Excellent attention to detail, particularly for interpreting prescriptions and checking lenses
Strong communication skills and the ability to explain technical information clearly to customers
Familiarity with optical products
The ability to work effectively as part of a team
Follow all state and federal regulations regarding licensing and CE’s
Strong sales ability
Excellent patient service advocate
Excellent team player and constantly works to improve self, environment and business

Nice To Haves

Spanish Speaking strongly preferred

Responsibilities

Interpreting the results of eye examinations, using prescriptions written by Optometrists and/or Ophthalmologists
Advising patients on frame weights, materials, styles and colors
Recommending lenses, coatings and frames to suit customers’ needs
Measuring customers to determine suitable types and styles of frames
Adjusting frames so they fit properly
Preparing orders for glasses and contact lenses by checking prescriptions, lens thickness and other specifications
Making sure that orders for glasses and contact lenses have been processed accurately
Committed to providing quality health and eye care for all patients in a timely and efficient manner.
Handles customer concerns with highest level of integrity and professionalism
Always represents themselves to the highest level of professionalism in both speech and presentation
Ability to listen closely to patients wants, needs and concerns. Able to explain options, instructions and solutions clearly for patients.
Have a strong working knowledge of optical tools to make final adjustments and repairs to eyeglasses
Interpreting and explaining patient’s vision insurance benefits
Maintaining inventory of frames and other optical supplies
Perform business tasks, such as maintaining sales records compliantly to HIPAA requirements
Working with the Doctors and practice staff to ensure the best patient experience through effective communication
Sharing their knowledge and skills with colleagues, improving the performance of the practice team overall and ensuring high-quality care
Exhibiting highest level of professionalism and teamwork with practice staff
Responsible for the business aspect of the optical, comfortable making decisions and has a strong knowledge of sales and inventory management.
Act like a business owner and offer idea’s, solutions and improvements to leadership team
Owning mistakes and always striving to improve
Being passionate about the business, patients and team members, always striving to go above and beyond
Work with team members in a collaborative and supportive way
Act with the highest integrity