Optician/Contact Lens Fitter- Johns Creek

Conifer Health Solutions•Marietta, GA

About The Position

This position is responsible for dispensing and optical activities, including technical fitting procedures, necessary bench work, and related optical procedures. The role also performs clerical functions to meet patient needs and may serve as a liaison between departments. It includes assisting patients with eyewear selection and fitting, interpreting prescriptions, dispensing and adjusting optical products, inspecting completed products, addressing patient concerns, and coordinating with optical laboratories. The position may also include repairs and completion of eyeglasses for delivery, inventory, customer service, and floor coordination. The employee must be available and willing to travel to various clinic locations.

Requirements

  • Some experience and knowledge working as a Dispensing Optician.
  • Available and willing to travel to various clinic locations.

Responsibilities

  • Assist patients in selecting eyewear and take facial measurements and make adjustments to properly fit glasses.
  • Interview patients to determine their visual needs and interpret the Refractionist’s prescription.
  • Instruct and counsel patients on proper eyeglass care.
  • Enter prescription and sales information into the computerized system and perform clerical functions needed to satisfy patient needs.
  • Verify optical benefit coverage and handle billing for vision benefit plans, including VSP, Eyemed, Superior Vision, March Vision, and Envolve.
  • Dispense and adjust optical products.
  • Inspect final products for accuracy against prescription requirements and the original order.
  • Address patients’ concerns and work toward their satisfaction.
  • Perform dispensing functions consistent with accepted professional practice, California Board of Medical Examiners authorization, and organizational policies and practices.
  • Conduct daily inventory of frames and accessories as required.
  • Repair frames as required; dispensers may also solder, check out prescriptions, edge and mount lenses, and complete eyeglasses for final delivery to patients.
  • Maintain written and verbal communication with the laboratory as required.
  • Perform customer service and floor-coordinating duties.
  • Complete required forms and perform other related duties as needed.
  • Travel to various clinic locations as required.
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