Optical Technician

Optical Outlets • Tampa, FL

1d

About The Position

Under direct supervision, the Optical Technician performs tasks related to daily optical lab operations, production, and patient orders. The role supports customer service, ordering, shipping, inventory control, lab supplies, and the movement of work through the department while following company quality and safety procedures.

The working environment is generally favorable, with adequate lighting and temperature and no major hazards. The workspace is well lit and ventilated. Noise and dust from power-grinding machinery and other equipment are expected. Employees may wear safety attire such as goggles and gloves and may work physically close to others while sharing work areas.

Requirements

• Experience working in a fast-paced environment.
• One to two years of relevant experience.
• Ability to meet department productivity and quality standards.
• Ability to communicate at a level necessary to perform the listed tasks.
• Good manual dexterity and hand-eye coordination.
• Ability to perform physical activities requiring bending, kneeling, and pulling or pushing.
• Ability to recognize and distinguish colors.
• Ability to understand and follow procedures.
• Ability to lift up to 30 pounds.
• Ability to walk or stand for up to 100% of the time.

Responsibilities

• Provide exceptional customer service through timely, proactive communication, including contacting patients or vendors about lens-order delays or issues.
• Order lenses and frames from the appropriate lab or vendor based on the vision plan.
• Handle shipping functions, including time-sensitive shipments, and maintain records.
• Unpack and sort inbound frames and lenses into appropriate in-house trays or ship them to external labs as needed.
• Check products on order for delays or back orders, communicate issues, and help resolve them.
• Assist with inventory control, including stocking lenses, sorting and distributing trays, pulling lenses, performing cosmetic inspections, and restocking.
• Assist with ordering lab supplies and work with vendors on consumables; troubleshoot issues and create lenses for glasses.
• Help move work efficiently through the department.
• Maintain company safety standards and a clean workstation.
• Assist and cooperate with other departments.
• Understand and adhere to quality management and safety requirements, systems, and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed