PT Optical Sales Associate

Shoptikal, LLC • Minot, ND

1d • Onsite

About The Position

Shopko Optical is seeking a part-time Optical Sales Associate in Minot, North Dakota. The role provides customer and patient service while helping patients select, order, and receive eyewear. The associate also completes pre-screening activities before patient exams, prepares work orders for the Optical Lab, processes medical billing information, and maintains frame inventory. On-the-job training is provided, and no experience is necessary. Teammates may pursue certification by completing Shopko OCE Certification requirements and calendar modules.

Requirements

• High school graduate or equivalent.
• Maintain a license as required by state.
• Able to handle multiple customer interactions and phone calls at a time.
• Able to assist with eyewear needs, including prescription analysis, repairs and adjustments, and lifestyle dispensing.
• Effectively communicate at all levels of the organization through written and two-way verbal communication.
• Read and write at a high school graduate level.
• Able to sit or stand for extended periods.
• Able to operate office equipment, including a personal computer, telephone, fax machine, and copier.
• Able to lift 10 to 20 pounds.
• Ability to see near, distance, color, and depth perception.
• Manual and finger dexterity, hand and arm steadiness, ability to grip and hold items, and good eye-hand coordination.
• Able to operate a cash register, optical equipment, and tools.
• Able to work normal and/or extended office hours, including evenings, nights, and weekends, to meet established deadlines.
• Able to travel independently to support company objectives and personal development.

Nice To Haves

• Previous experience in an office and/or optical dispensing is preferred.

Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards.
• Analyze patients’ eyewear needs and recommend suitable lenses, lens coatings, and frames.
• Help patients select frames that suit their style and color preferences and coordinate with facial and eye measurements and prescriptions.
• Accurately and professionally order and dispense eyewear.
• Help patients with frame repairs and adjustments.
• Show patients how to insert, remove, and care for contact lenses.
• Assist the Optometrist with case histories and screenings.
• Maintain knowledge of third-party plans and claims.
• Explain promotions and special lens offerings to patients and customers.
• Balance accounts.
• Prepare work orders with specific instructions for the Optical Lab.
• Process medical billing information.
• Ensure frame inventory is merchandised properly.

Benefits

• Competitive wages and sales incentives.
• Volunteer pay.
• Sick pay, with eligible teammates accruing leave according to state law.
• 401(k) with match and 100% vesting.
• Employee Assistance Program.
• On-the-job training and certification opportunities.
• Teammate Recognition Program.
• Teammate discounts on eyewear and contact lenses.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED