PT Optical Sales Associate

Shoptikal, LLCDetroit Lakes, MN
Onsite

About The Position

Shopko Optical is seeking a Part-time Optical Sales Associate to join our team in Detroit Lakes, MN. This role offers on-the-job training and certification opportunities, with no prior experience necessary. The position involves providing excellent patient and customer service in the selection, ordering, and dispensing of eyewear, as well as completing pre-screening activities, preparing work orders, processing medical billing, and maintaining frame inventory. The team members combine state-of-the-art technology, exceptional eye care, and Midwestern values to deliver high-quality products and services, building meaningful relationships in the communities served.

Requirements

  • High School Graduate or equivalent
  • Maintain license as required by state
  • To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
  • Able to handle multiple customer interactions/phone calls at a time
  • Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing
  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
  • Able to read and write at a high school graduate level
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
  • Ability to lift 10 to 20 pounds
  • Ability to see (Near, Distance, Color, and Depth Perception)
  • Manual and finger dexterity, as well as hand/arm steadiness
  • Ability to grip and hold items
  • Good eye and hand coordination
  • Able to operate a cash register, various optical equipment and tools

Nice To Haves

  • Previous experience in an office and/or optical dispensing is preferred

Responsibilities

  • Provide excellent patient and customer service according to company and Optical Center standards
  • Analyze patient eyewear needs
  • Recommend specific lenses, lens coatings and frames to satisfy patient needs
  • Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions
  • Order and dispense eyewear accurately and professionally
  • Assist patients with proper frame repairs and adjustments
  • Show patients how to insert, remove and care for their contact lenses
  • Assist Optometrist with case histories and screenings
  • Maintain a complete knowledge of third-party plans and claims
  • Explain promotions and special lens offerings to patients and customers
  • Balance accounts
  • Prepare work orders containing specific instructions for Optical Lab
  • Process medical billing information
  • Ensure proper merchandising of frame inventory

Benefits

  • Competitive Wages & Sales Incentives
  • Volunteer Pay
  • Sick Pay: Eligible Teammates accrue sick leave per state law
  • 401K with Match and vested at 100%
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program
  • Teammate Discounts on eyewear and contact lenses
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