PT Optical Sales Associate

Shoptikal, LLC•Altoona, WI

5h•Onsite

About The Position

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients. Enjoy on-the-job training and certification opportunities. Shopko Optical is seeking a Part-time Optical Sales Associate to join our team in Altoona WI! On the job training provided, no experience necessary. The position involves providing excellent patient and customer service in the selection, ordering and dispensing of eyewear, completing pre-screening activities prior to patient exams, preparing work orders for the Optical Lab, processing medical billing information, and maintaining frame inventory.

Requirements

High School Graduate or equivalent
Maintain license as required by state
Complete Shopko OCE Certification requirements and calendar modules to become Certified
Able to handle multiple customer interactions/phone calls at a time
Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

Nice To Haves

Previous experience in an office and/or optical dispensing is preferred

Responsibilities

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear
Complete pre-screening activities prior to patient exams
Prepare work orders for Optical Lab
Process medical billing information
Maintain frame inventory
Provide excellent customer and patient service according to company and Optical Center standards
Analyze patient eyewear needs
Recommend specific lenses, lens coatings and frames to satisfy patient needs
Assist patients in selecting frames according to style and color
Ensure frames are coordinated with facial and eye measurements and optical prescriptions
Order and dispense eyewear accurately and professionally
Assist patients with proper frame repairs and adjustments
Show patients how to insert, remove and care for their contact lenses
Assist Optometrist with case histories and screenings
Maintain a complete knowledge of third-party plans and claims
Explain promotions and special lens offerings to patients and customers
Balance accounts
Prepare work orders containing specific instructions for Optical Lab
Process medical billing information
Ensure proper merchandising of frame inventory