PT Optical Sales Associate

Shoptikal, LLCTown of Sheboygan, WI
Onsite

About The Position

Shopko Optical is seeking a Part-time Optical Sales Associate in Sheboygan, WI. This role focuses on providing excellent patient and customer service in the selection, ordering, and dispensing of eyewear. Responsibilities also include completing pre-screening activities, preparing work orders for the Optical Lab, processing medical billing information, and maintaining frame inventory. On-the-job training is provided, and no prior experience is necessary.

Requirements

  • High School Graduate or equivalent
  • Maintain license as required by state
  • Complete Shopko OCE Certification requirements and calendar modules to become Certified
  • Able to handle multiple customer interactions/phone calls at a time
  • Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

Nice To Haves

  • Previous experience in an office and/or optical dispensing

Responsibilities

  • Provide excellent customer and patient service according to company and Optical Center standards
  • Analyze patient eyewear needs
  • Recommend specific lenses, lens coatings and frames to satisfy patient needs
  • Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
  • Order and dispense eyewear accurately and professionally
  • Assist patients with proper frame repairs and adjustments
  • Show patients how to insert, remove and care for their contact lenses
  • Assist Optometrist with case histories and screenings
  • Maintain a complete knowledge of third-party plans and claims
  • Explain promotions and special lens offerings to patients and customers
  • Balance accounts
  • Prepare work orders containing specific instructions for Optical Lab
  • Process medical billing information
  • Ensure proper merchandising of frame inventory

Benefits

  • Competitive Wages & Sales Incentives
  • Competitive time off package including vacation pay, volunteer pay paid holidays, and a personal day
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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