OPS Ticket Office Operations Assistant
About The Position
The Gators Ticket Office is seeking hardworking, positive, and passionate individuals that are interested in gaining ticket operations experience within Collegiate Athletics. Applicants will be expected to demonstrate a high degree of proficiency of ticketing software and will be expected to accurately and efficiently process orders. This position is a part-time office/game day position that assists the Event Day Supervisor and Ticket Operations staff in one or more of the following areas: Ticket Sales/Customer Service, Will Call, Player Guest services, Ticket Scanning, or other game day duties. In addition to game day responsibilities, this role provides ongoing support in the ticket office throughout the year as needed. The primary responsibility of the employee is to provide exceptional customer service and assist in the smooth operation of all ticketed sports throughout the fall, spring, and summer semesters.
Requirements
- Must be 18 years of age
- High School diploma or GED equivalent required.
- The ability to work a non-standard work week which may include nights, weekends and holidays is mandatory.
- Ability to work with general public in a friendly, professional manner.
- The capacity to engage effectively with others of diverse cultures or backgrounds.
- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Nice To Haves
- Previous experience in cash handling and customer service is preferred.
- Proficiency in ticketing software.
Responsibilities
- Assist the Event Day Supervisor and Ticket Operations staff in one or more of the following areas: Ticket Sales/Customer Service, Will Call, Player Guest services, Ticket Scanning, or other game day duties.
- Provide ongoing support in the ticket office throughout the year as needed.
- Provide exceptional customer service.
- Assist in the smooth operation of all ticketed sports throughout the fall, spring, and summer semesters.
Benefits
- This is a part-time position with no associated benefits.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
