OPS Recovery Syst & Planning Team Lead - 31902279

State of FloridaTALLAHASSEE, FL
Onsite

About The Position

The Florida Division of Emergency Management (FDEM) plans for and responds to both natural and man-made disasters, ranging from floods and hurricanes to incidents involving hazardous materials or nuclear power. FDEM serves as the lead agency for the State Emergency Response Team (SERT), coordinating the state’s efforts during disaster response and recovery from the State Emergency Operations Center (SEOC) in Tallahassee. FDEM also manages the State Watch Office, a 24-hour operation providing situational awareness, conducts damage assessment surveys after disasters, and advises the Governor on emergency declarations and federal relief funds. FDEM's mission is to 'Coordinate, collaborate, and communicate with our community stakeholders for a resilient Florida,' and its vision is 'Leading the Profession in building prepared and resilient communities.' This position serves as the Recovery Systems & Planning Team Lead within the Bureau of Recovery. The incumbent is responsible for coordinating and executing projects to enhance automation, streamline operational workflows, and strengthen data visualization capabilities. This role ensures the successful delivery of high-quality system improvements and analytical products for informed decision-making, improved program oversight, and increased operational efficiency.

Requirements

  • A valid driver’s license.
  • A minimum of one year experience providing leadership, team coordination, or serving in a lead/support-lead capacity within an operational, technical, or analytical environment.
  • A minimum of two years’ experience working with Power BI, including building dashboards, developing DAX measures, and maintaining data models.
  • A minimum of two years’ experience with coding or automation, such as Python, data processing, reporting, workflow automation, or system enhancements.
  • Experience using Microsoft Office Suite (Excel, Word, Outlook) with the ability to learn and navigate division enterprise business systems.
  • Strong written and verbal communication skills.
  • Strong time management and organizational skills.
  • Knowledge of data management, automation practices, dashboard development, and analytics used throughout the bureau.
  • Knowledge of project planning, documentation, system requirements gathering, and cross‑unit coordination.
  • Skill in Power BI development, including data modeling, DAX measures, visualization design, and dashboard maintenance.
  • Skill in coding and automation, including writing and maintaining Python scripts for data processing, quality checks, and workflow automation.
  • Skill in evaluating workflow efficiency, designing system improvements, and implementing automated solutions.
  • Skill in communicating technical concepts clearly to users, leadership, and partners across the bureau.
  • Skill in technical writing for queries, reports, procedures, presentations, and system documentation.
  • Ability to support team activities by offering guidance, sharing expertise, and helping staff troubleshoot issues.
  • Ability to collaborate effectively with bureau staff, leadership, and external stakeholders on projects and system enhancements.
  • Ability to analyze complex datasets, identify trends, and convert information into operational insights and decision support.
  • Ability to independently manage technical tasks, project components, coding solutions, and dashboard updates.
  • Ability to prioritize tasks, manage deadlines, and adjust to changing operational needs.
  • Ability to conduct training, demonstrations, and user support sessions for systems, dashboards, and data tools.
  • Ability to maintain professionalism, composure, and sound judgment during high‑tempo recovery operations and emergency events.
  • Ability to conduct independent research.
  • Ability to ensure documentation, reporting, and process tracking remain accurate, organized, and accessible.
  • Ability to oversee system checks and validation tasks such as user access audits and automated report scheduling.
  • Ability to adapt quickly to new technologies, bureau needs, and evolving system requirements.
  • Ability to work independently.
  • Ability to travel overnight and to work non-traditional hours during emergency events and assume disaster related duties, as necessary.

Responsibilities

  • Map and periodically update the bureau’s business processes.
  • Develop and complete special projects.
  • Perform in depth studies/conduct subject matter analysis.
  • Lead the design, development, and maintenance of automated coding solutions to streamline bureau workflows and improve data accuracy.
  • Oversee creation, modernization, and governance of Power BI dashboards that support recovery operations, grant oversight, and executive decision-making.
  • Coordinate with bureau stakeholders to identify reporting, automation, and visualization needs, translating them into system enhancements and data-driven solutions.
  • Ensure all analytical products, dashboards, and coding tools adhere to standards for accuracy, security, accessibility, and documentation.
  • Manage timelines, deliverables, and technical documentation for bureau-wide reporting and automation initiatives.
  • Provide training, guidance, and technical support to team members and end users on new dashboards, data systems, and automation tools.
  • Evaluate emerging technologies and methods to support continuous improvement in coding, automation, and data visualization capabilities.
  • Assist in managing recovery grant platforms.
  • Staff the SEOC, Disaster Recovery Centers, Recovery Coordination Center, and/or other state or regional facilities activated in response to an emergency. Staffing responsibilities may include deployment around the state pre- and/or post-disaster.
  • Attend conferences, meetings, workshops, and other engagements related to Individual Assistance, Public Assistance, and Disaster Recovery.
  • Perform other duties as assigned, to include disaster duties and travel in response to presidentially declared and non-declared disasters.

Benefits

  • In response to emergency events, FDEM employees may be required to work irregular hours, to work more than 8 hours per day, to work extended periods (including weekends and holidays), to work at locations other than their official headquarters, and to perform duties in addition to those outlined in the employee’s position description. Employees must be able to deploy to emergency sites with limited advance notice.
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