68900242 - OPS RECORDS TECHNICIAN

State of Florida • Tallahassee, FL

6d • $15 - $16 • Onsite

About The Position

This is a full-time OPS (Other Personal Services) position with regularly scheduled hours of Monday-Friday 8:00 a.m. to 5:00 p.m. The selected candidate will be responsible for various levels of administrative activities to support the Managed Care Unit's operations, including daily office management, special projects, reporting, electronic documentation distribution (incoming and outgoing), documentation tracking, and other major office functions. The candidate will primarily gather, prepare, record, and archive secure/confidential correspondence in a timely manner to meet required deadlines. This position will be privy to sensitive information, and the candidate is expected to maintain information in the strictest confidence. The selected candidate will be responsible for providing oversight of the Medicaid Health Plan's (MCPs) compliance with program integrity requirements set forth in state and federal law, as well as the provisions of contract and Medicaid policies. The candidate is responsible for the factual intake, review, and reconciliation of the MCPs reports and submissions. In addition, receiving and forwarding documents to the appropriate staff member in a timely manner. The selected candidate will be responsible for maintaining all files, electronic and otherwise, in a logical, orderly, and complete manner. The candidate is responsible for ensuring the history and documentation for all reporting and submission assignments are appropriately maintained on a current basis in the proper MPI tracking systems. The selected candidate will also be responsible for working collaboratively with other MPI operational units participating in special projects, and monitoring and tracking the associated project/case statuses. Agency background and fingerprint screening are required as a condition of employment.

Requirements

• Two years of customer service experience.
• Knowledge of principles and techniques of research and analysis.
• Knowledge of Microsoft Word, Excel, PowerPoint, Outlook, Internet Explorer, SharePoint, and Adobe Acrobat.
• Ability to work independently.
• Ability to collect and organize data into logical format for presentation in reports, documents, spreadsheets, and other written materials.
• Ability to conduct fact-finding research.
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to research and analysis.
• Ability to plan, organize, and coordinate work assignments.
• Ability to multi-task in a quick and efficient manner.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Must successfully complete a State and National criminal history check as a condition of employment.
• Must be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.

Nice To Haves

• High school diploma or its equivalent

Responsibilities

• Gather, prepare, record, and archive secure/confidential correspondence in a timely manner to meet required deadlines.
• Maintain information in the strictest confidence.
• Provide oversight of the Medicaid Health Plan's (MCPs) compliance with program integrity requirements set forth in state and federal law, as well as the provisions of contract and Medicaid policies.
• Perform factual intake, review, and reconciliation of the MCPs reports and submissions.
• Receive and forward documents to the appropriate staff member in a timely manner.
• Maintain all files, electronic and otherwise, in a logical, orderly, and complete manner.
• Ensure the history and documentation for all reporting and submission assignments are appropriately maintained on a current basis in the proper MPI tracking systems.
• Work collaboratively with other MPI operational units participating in special projects.
• Monitor and track associated project/case statuses.
• Support the Managed Care Unit's operations through daily office management, special projects, reporting, electronic documentation distribution, and documentation tracking.

Benefits

• No state income tax for residents of Florida
• State Group Insurance coverage options (must meet eligibility requirements), including health, life, dental, vision, and other supplemental insurance options
• Savings & Spending Accounts
• 401 (a) FICA Alternative Plan administered through VALIC (tax deferred Retirement Savings Plan)
• Participation in the Florida Deferred Compensation Plan (457b)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED