OPS Office Assistant

University of North Florida • Jacksonville, FL

7d • Onsite

About The Position

This position is primarily responsible for providing customer service to students and/or parents, answering telephones and responding to general inquiries in the housing email inbox. Additionally, this position calls for accurate data entry, maintaining confidential student files, assisting with department-wide events such as move-in, move-out, orientations and resource fairs.

Requirements

• High school diploma (or GED)
• Two years of experience directly related to the job functions
• Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience
• Excellent customer service skills
• Detail oriented
• Well organized
• Ability to work in a fast paced environment
• Background check
• Credit check may be required
• Must be a “Responsible Employee” pursuant to their role under Title IX and promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse.

Responsibilities

• Providing customer service to students and/or parents
• Answering telephones
• Responding to general inquiries in the housing email inbox
• Accurate data entry
• Maintaining confidential student files
• Assisting with department-wide events such as move-in, move-out, orientations and resource fairs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED