OPS GOVERNMENT OPERATIONS CONSULTANT III - 64916234

State of Florida • Jacksonville Beach, FL

2d • $20 - $25 • Onsite

About The Position

Join Team Duval. At DOH-Duval, we work every day to protect, promote, and improve the health of our community. Join a team that values innovation, collaboration, and public service. Our programs are recognized across Florida for their impact and effectiveness, and we are looking for dedicated professionals who want to make a real difference. If you are passionate about creating healthier communities, your future starts here. As a member of the Florida Department of Health in Duval County (DOH Duval), the OPS Evaluation Specialist plays a critical role not only in the planning and implementation of DOH‑Duval’s evaluation activities under the CDC’s Strengthen U.S. Public Health Infrastructure, Workforce, and Data Systems (OE22) five-year grant, funded through November 30, 2027. Under the direction of the Program Manager of the Office of Performance Improvement, the OPS Evaluation Specialist plays a critical role not only in the planning and implementation of DOH‑Duval’s evaluation activities, but also in strengthening departmental capacity across multiple programs. This includes supporting data collection, database development, documentation, analytical activities, dashboard creation, and producing data visualizations that enhance organizational decision‑making. The role also includes developing SOPs and contributing to workforce engagement activities to improve agencywide awareness of evaluation progress and quality improvement activities. This position will perform other miscellaneous job-related duties, as assigned. During emergencies, the Health Department must perform essential duties, and you may be required to work before, during, or beyond normal work hours. Emergency responsibilities may include staffing special needs or Red Cross shelters or performing other assigned duties related to natural or man‑made disasters or threats. This is a full-time, in-person position with normal business hours being 8am to 5pm, Monday through Friday, excluding state holidays and office closures. Telework is not available. The hourly rate is $25.00.

Requirements

• Knowledge of PHAB requirements, domains, standards, and measures.
• Knowledge of rules, regulations, policies, and procedures relevant to evaluation and program activities.
• Knowledge of project leadership principles, including meeting facilitation and organizing team activities.
• Ability to collect, analyze, and interpret community health data, epidemiologic indicators, and organizational performance data.
• Ability to use quality improvement tools (PDCA, process maps, root cause analysis) to support improvement initiatives.
• Ability to use analytical and workflow software such as Excel, SPSS, SharePoint, and Teams.
• Strong verbal and written communication and interpersonal skills, including ability to present complex information clearly.
• Skill in writing, reviewing, and editing documents for leadership.
• Skill in developing and presenting training materials for audiences with varying expertise.
• Skill in planning, organizing, coordinating, and completing work within established deadlines.
• Skill in translating organizational goals into clear strategies, objectives, action plans, and logic models.
• Skill in exercising initiative, fostering collaboration, and supporting teamwork.
• Ability to apply relevant policies, procedures, and standards to ensure compliance and effective program implementation.
• Willing to physically come into the office to perform the duties & responsibilities of the position.
• At least two years of experience conducting program evaluation or data-driven public health research, including qualitative or quantitative analysis.
• Experience developing data visualizations or dashboards in tools such as Power BI, Tableau, or similar platforms.
• Experience in preparing technical written reports such as evaluation summaries, progress reports, community health assessments, or data briefs for leadership or external stakeholders.
• Experience facilitating structured discussions, such as multidisciplinary team meetings, stakeholder roundtables, or data‑focused presentations.

Nice To Haves

• At least two years of experience conducting descriptive data analysis, data cleaning, or basic qualitative analysis using tools such as Excel, SPSS, or similar platforms.
• At least four years of related professional work experience as described in this job advertisement or a bachelor’s degree in healthcare administration, quality assurance, or a related field from an accredited college or university.

Responsibilities

• Maintain working knowledge of grant goals, deliverables, and timelines to support evaluation planning and implementation.
• Support departmental capacity needs through data collection, documentation, data organization, and coordination of evaluation tasks.
• Assist with database development and maintenance related to evaluation and performance monitoring needs.
• Conduct data entry, data cleaning, descriptive statistical analysis, and basic qualitative analysis.
• Create draft data visualizations, charts, tables, and dashboards used in reports and stakeholder briefings.
• Develop evaluation tools, protocols, surveys, templates, and SOPs to strengthen consistency across departments.
• Prepare newsletter content and summary write-ups highlighting evaluation findings and QI progress.
• Support process and outcome evaluation activities through documentation collection, verification, and draft summaries.
• Document findings and assist with rapid quality improvement projects.
• Prepare draft reports, briefs, one-pagers, slide decks, and other communication products.
• Attend required meetings, workshops, and training; complete required administrative submissions.
• Collect, analyze, and interpret quantitative and qualitative data for evaluation and departmental capacity building needs.
• Develop tables, graphics, dashboards, and written summaries that support data driven decision making.
• Monitor performance measures to support program and departmental improvement planning.
• Apply quality improvement techniques, including PDCA cycles.
• Support timelines, documentation, and data needs for evaluation plans and foundational planning documents.
• Develop guidance, tools, SOPs, and workflows that strengthen departmental evaluation processes.
• Contribute data summaries and visualizations for agency plans such as the Strategic Plan, Workforce Development Plan, CHA, and CHIP.
• Present findings through reports, presentations, dashboards, and stakeholder briefings.
• Prepare newsletter content highlighting key evaluation updates and successes.
• Facilitate discussions and present data summaries in department and stakeholder meetings.
• Apply descriptive statistics, qualitative methods, and public health concepts across evaluation activities.
• Incorporate evidence-based practices into evaluation and improvement processes.
• Ensure evaluation documentation follows statewide and national standards.
• Recognize how organizational systems and community factors influence evaluation outcomes and departmental needs.
• Support collaboration and contribute to a culture of quality across departments.
• Ensure evaluation tasks align with agency strategic priorities and foundational plans.

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level