GOVERNMENT OPERATIONS CONSULTANT III OPS - 60933288
About The Position
This is a highly responsible and professional position serving as a Technical Advisor Monitoring (Government Operations Consultant III OPS) within the Business Operations unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply. The incumbent will ensure hiring processes align with organizational priorities, regulatory requirements, and operational needs. Through structured oversight and ongoing collaboration, this function helps safeguard workforce integrity and supports the mission of delivering effective mental health treatment services across the state. This position applies Human Resources’ Guiding Principles of Excellent service delivery and support to our customers; Enabling our employees to help the vulnerable; Empowering HR to be more innovative; Bringing organization and standardization to the entire Department. This is independent work in which the incumbent will be responsible for coordination of recruitment activities for SAMH Facility Recruitment Team. The incumbent will act as the HR liaison, facilitating, communicating and submitting documents/requests to HR. i.e, new hire packets, Request Personnel Actions, position descriptions, Classification Request Forms, etc. Provide technical assistance and guidance to leadership and hiring specialists regarding human resources policies, procedures, and processes to ensure compliance with federal, state, and departmental requirements. Serve as a liaison between program offices and central Human Resources to facilitate effective communication and timely resolution of HR-related issues. Provide training and ongoing support to managers and supervisors on HR policies, performance expectations, documentation standards, and employee relations matters. Monitor all SAMH human resources activities, including recruitment, hiring, onboarding, performance management, and separations, to ensure adherence to established timelines, policies, and best practices. Review personnel actions and related documentation for accuracy, completeness, and compliance with applicable laws, rules, and internal controls. Ensure timely completion of required actions, including performance evaluations, probationary reviews, and mandatory trainings, while maintaining strict confidentiality of personnel information in accordance with privacy and records retention requirements. Conduct regular audits and quality assurance reviews of HR processes and prepare written reports outlining findings, trends, and recommendations. Identify process gaps, areas of risk, and compliance concerns, and provide actionable recommendations for corrective action and continuous improvement. Track and analyze HR metrics, including time-to-fill, turnover, performance evaluations, and compliance deadlines, and provide summary reports to leadership to support informed decision-making. Develop, update, and maintain standard operating procedures (SOPs), guidance documents, and reference materials related to HR functions. Assist with special projects, policy implementation initiatives, and ongoing continuous improvement efforts related to human resources operations. Performs other related duties as required.
Requirements
- Knowledge of the methods of data collection and analysis.
- Knowledge of basic management principles and practices.
- Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
- Ability to organize data into logical format for presentation in reports, documents and other written materials.
- Ability to conduct fact-finding research.
- Ability to utilize problem-solving techniques.
- Ability to plan, organize and coordinate work assignments.
- Ability to communicate effectively.
- Ability to establish and maintain effective working relationships with others.
- A bachelor's degree from a college or university is preferred and four years of Human Resources or personnel related experience.
- A master's degree from a college or university can substitute for one year of the required experience.
- Professional experience as described above can substitute on a year-for-year basis for the preferred college education.
- Two years of experience using Microsoft Office Suites.
- Two years of experience writing formal business communications, including emails.
- Valid Driver’s License.
Nice To Haves
- Currently employed in a Human Resources position with the State of Florida.
- Experience monitoring official documents for accuracy and completeness.
- Experience working in SharePoint.
- Experience working in Smartsheet.
Responsibilities
- Ensure hiring processes align with organizational priorities, regulatory requirements, and operational needs.
- Coordinate recruitment activities for the SAMH Facility Recruitment Team.
- Act as the HR liaison, facilitating, communicating, and submitting documents/requests to HR (e.g., new hire packets, Request Personnel Actions, position descriptions, Classification Request Forms).
- Provide technical assistance and guidance to leadership and hiring specialists regarding human resources policies, procedures, and processes.
- Serve as a liaison between program offices and central Human Resources.
- Provide training and ongoing support to managers and supervisors on HR policies, performance expectations, documentation standards, and employee relations matters.
- Monitor all SAMH human resources activities, including recruitment, hiring, onboarding, performance management, and separations.
- Review personnel actions and related documentation for accuracy, completeness, and compliance.
- Ensure timely completion of required actions, including performance evaluations, probationary reviews, and mandatory trainings.
- Conduct regular audits and quality assurance reviews of HR processes and prepare written reports.
- Identify process gaps, areas of risk, and compliance concerns, and provide recommendations.
- Track and analyze HR metrics and provide summary reports to leadership.
- Develop, update, and maintain standard operating procedures (SOPs), guidance documents, and reference materials related to HR functions.
- Assist with special projects, policy implementation initiatives, and continuous improvement efforts related to human resources operations.
- Perform other related duties as required.
Benefits
- Highly competitive set of employee benefits.
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What This Job Offers
Career Level
Mid Level
