OPS GOVERNMENT OPERATIONS CONSULTANT I - 64857373

State of Florida•Tallahassee, FL

1d•$17 - $18•Onsite

About The Position

The Division of Medical Quality Assurance, Background Screening Unit is seeking a qualified applicant who has experience with customer service and unit internal and external department correspondence. Your Specific Responsibilities: The position would be responsible for answering phone calls and providing information to applicants/licensees, replying to general emails, document intake and processing, handling communications and documents received via fax, and processing mail. Additionally, this position requires knowledge of the principles and techniques of effective communication, knowledge of correct grammar usage, the ability to work independently, the ability to prioritize multiple tasks, and the ability to sort data alphabetically, numerically and categorically. Perform other related work as required.

Requirements

knowledge of the principles and techniques of effective communication
knowledge of correct grammar usage
the ability to work independently
the ability to prioritize multiple tasks
the ability to sort data alphabetically, numerically and categorically

Responsibilities

answering phone calls and providing information to applicants/licensees
replying to general emails
document intake and processing
handling communications and documents received via fax
processing mail
Perform other related work as required.

Benefits

State of Florida 401(a) FICA Alternative Plan (mandatory)
Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
Workers’ Compensation (mandatory, if needed)
Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
Deferred Compensation (voluntary)
Employee Assistance Program (voluntary)

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume