Ops Coordinator - CSP

Federal Express Corporation•Bessemer, AL

3d•Onsite

About The Position

This role is responsible for providing administrative support, customer service, and dock operations. The Ops Coordinator will manage various tasks and changing priorities in a fast-paced team environment while maintaining a high attention to detail and accuracy. This position requires knowledge of concepts, practices, procedures, and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations.

Requirements

High school diploma or GED required
Customer service skills necessary to effectively and professionally respond to requests and issues
Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
Verbal and written communication skills necessary to communicate with various audiences
Ability to read, interpret and draw conclusions from numerical data and written information
Software skills, including use of Microsoft Office software and web-based applications
Knowledge of concepts, practices, procedures and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations

Nice To Haves

Bachelor’s degree in Business, Logistics or a related area preferred
Administrative support, customer service or dock operations experience preferred

Responsibilities

Respond to customer requests and issues effectively and professionally.
Manage various tasks and changing priorities in a fast-paced team environment.
Maintain a high attention to detail and accuracy to achieve daily assignments and goals.
Communicate effectively with various audiences, both verbally and in writing.
Interpret numerical data and written information.
Utilize Microsoft Office software and web-based applications.
Apply knowledge of concepts, practices, procedures, and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations.