Ops Analyst Workforce Management

Dollar Tree•Chesapeake, VA

2d•Onsite

About The Position

The Specialist, Workforce Management will be responsible for ensuring compliance with all applicable labor laws and regulations, developing, and implementing policies and procedures, and maintaining accurate records related to workforce management. The Workforce Management Compliance Specialist will work closely with HR, legal, and management teams to ensure that our business operations are following all relevant regulations.

Requirements

Bachelor’s degree in human resources, business administration, or a related field.
1-3 years of analysis and ad hoc reporting experience required.
In-depth knowledge of labor laws and regulations, including wage and hour regulations, FMLA, ADA, and other relevant laws.
Strong analytical and problem-solving skills, with the ability to analyze complex data and develop actionable insights.
Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.
Strong attention to detail and organizational skills.
Experience with reporting tools, MS Office software, and other applications, including SQL, Oracle VB and report writing tools.
Experience report writing and exposure to technical requirements analysis, business process modeling/mapping, methodology development and data modeling on systems and their data structures.
Practical knowledge in importing data for use in report software, BI tools, spreadsheets, graphs, and flowcharts including Access, Excel, Micro Strategy Analytics and Visio.
Exposure to the operation and analysis of Oracle relational database software as well as MS SQL Server, DBMS standards, and data retrieval methodologies.

Nice To Haves

3-5 years of experience preferred in workforce management compliance, in a fast-paced and dynamic environment.
Retail operations experience is preferred.
Developing and delivering small and mid-scale projects from development to delivery.
Master’s in business administration or related field of study is a plus.
Knowledge of workforce management software and tools, such as Compass, Workday, or SAP, preferred.

Responsibilities

Monitor and stay up to date with all applicable labor laws and regulations, including but not limited to Fair Labor Standards Act, Family and Medical Leave Act, and Americans with Disabilities Act.
Develop and implement policies and procedures related to workforce management, including attendance, scheduling, timekeeping, and leave management.
Develop and implement compliance reporting.
Conduct regular audits of workforce management processes to ensure compliance with internal policies and external regulations.
Work with HR, legal, and management teams to investigate and resolve any compliance issues related to workforce management.
Monitor various KPIs and work with the field and various departments to answer questions or resolve issues.
Responsible for compiling, analyzing, and providing detailed and summary reports on a as needs basis (daily, weekly, monthly, and quarterly) to provide optics on organizational performance/compliance.
Format and present findings to all levels of the organization ranging from C-suite down to field-level.
Identify root causes for business problems and analyze various metrics to provide business commentary, solutions, and support overall Store Simplification.
Collaborate with cross-functional teams to ensure compliance with all relevant labor laws and regulations, including wage and hour regulations, overtime rules, and record-keeping requirements.
Collaborate with cross-functional teams to develop/enhance WFM system to handle any current/upcoming changes in local/federal labor laws.
Serve as a training resource for other analysts and business partners.
Compile data from multiple sources to create reports and summaries.
May require training and eventual fluency in different business intelligence and query tools.
Stay up to date with industry trends and best practices related to workforce management compliance.