Ophthalmology Technicians

Cayuse Holdings • Portsmouth, VA

13d

About The Position

The Ophthalmic Technician provides clinical support in ophthalmic care to military service members, retirees, and dependents. The role supports continuity of care, compliance with client standards, and the operational readiness of the patient population. Responsibilities include advanced diagnostic testing, support for refractive surgery evaluations and procedures, and patient care. Employment is conditional upon successful execution of the contract by the client.

The position is based in a clinical and surgical setting, with services provided Monday through Friday between 0700 and 1900. Shifts are typically 8.5 hours, including a 30-minute uncompensated lunch break. The role involves frequent exposure to infectious diseases and requires special attire such as scrubs, gloves, masks, and eye protection. It also involves physical activity, use of diagnostic technology, and maintaining a safe and compliant workspace. A flexible schedule, including holidays, work outside normal business hours, and business or professional-development travel may be requested.

The role requires at least one year of recent, full-time experience as an Ophthalmic Technician, relevant clinical and diagnostic competencies, current certifications and immunizations, and U.S. citizenship. Candidates must be able to pass a background check. The position reports to the Program Manager.

Requirements

• At least 1 year of recent, full-time experience as an Ophthalmic Technician.
• Knowledge of ocular physiology, anatomy, pathology, optics, and refraction principles.
• Understanding of ophthalmic procedures, instrumentation, and techniques, with demonstrated competency in ophthalmic testing and refractive surgery support.
• Familiarity with refractive surgery procedures and associated tests.
• Proficiency using clinical diagnostic equipment, ophthalmic imaging, and surgical support tools.
• Strong competency operating automated systems such as ADS, Essentris, and MHS GENESIS.
• Two letters of recommendation, including at least one from a practicing ophthalmologist.
• Current immunizations and certifications, including annual influenza, Varicella, MMR, TDAP, and the Hepatitis B Series.
• Completion of a baseline ocular exam and necessary medical clearances for laser-use risks.
• U.S. citizenship is required.
• Must be able to pass a background check; additional checks may be required during employment.
• Exceptional interpersonal and clear, professional communication skills.
• Strong organizational, analytical, and problem-solving skills, with attention to detail.
• Ability to multitask, prioritize in a fast-paced environment, adapt to changing priorities, and learn quickly.
• Ability to work independently and as part of a multifunctional team.
• Ability to appropriately handle sensitive and confidential information.
• Proficiency in MS Office, Word, Outlook, PowerPoint, and Excel.
• Strong case management skills.
• Proficiency in English, including reading, writing, and verbal communication.
• Ability to perform duties for extended periods and establish a productive, professional workspace.
• Sufficient manual dexterity to handle diagnostic and clinical equipment and provide healthcare services.
• Ability to use a computer and office productivity tools at the speed required for the position.

Responsibilities

• Perform advanced diagnostic ophthalmic tests, including distance and near vision, color and pinhole vision, lensometry, autorefraction, autokeratometry, manual refractions, automated visual fields, glare testing, ophthalmic photography, tonometry, pupilometry, and corneal pachymetry.
• Assist with ophthalmic, refractive, and other minor surgical procedures, including pre-operative screenings, patient preparation, and post-procedure support.
• Support refractive surgery candidate work-ups and pre- and post-operative patient care.
• Coordinate and optimize patient flow for examinations, procedures, and follow-ups.
• Provide professional and empathetic patient care and clear communication throughout ophthalmic and refractive procedures.
• Prepare examination rooms and maintain a clean, organized, and stocked work environment.
• Inspect, prepare, and maintain clinical equipment and instrumentation.
• Sterilize and set up instruments for surgical and laser procedures.
• Operate automated systems, including ADS, Essentris, MHS GENESIS, and Clinical Information Systems (CIS).
• Collect and enter surgery-patient data accurately and confidentially.
• Participate in the Military Treatment Facility’s Performance Improvement Program.
• Attend periodic meetings to review patient care, identify improvements, and recommend corrective actions.
• Comply with client policies and procedures, employer work practices, and federal healthcare regulations.
• Maintain required certifications, professional practices, and training, including federal and employer-mandated annual training.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Wellness Program
• Flexible Spending Accounts for healthcare, dependent care, and commuter expenses
• Short-term and long-term disability options
• Company-provided basic life and AD&D insurance
• Voluntary life and AD&D options
• 401(k) retirement savings plan with matching after one year
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed