Ophthalmic Technician

Ophthalmology Associates•Millburn, NJ

25d•Onsite

About The Position

Vitreous Retina Macula Specialists of New Jersey is hiring a full-time, long-term Ophthalmic Technician/Scribe based in Millburn, New Jersey, with travel to its Somerset, New Jersey office as needed; mileage is reimbursed. The position supports ophthalmologists by performing preliminary patient workups, documenting visits as a scribe, and assisting physicians with examinations and treatments in a clinic setting. Candidates must have open availability for shifts scheduled within the offices’ Monday–Friday hours of 7:45 a.m.–7 p.m. and Saturday hours of 7:45 a.m.–1 p.m. Some work earlier or later than these hours may be needed, and the position requires a commitment to work over 40 hours when business needs require it, as well as weekends when applicable. The employer cannot accommodate applicants seeking part-time work during the school year or only gap-year employment. The role requires hands-on patient care experience and a high school diploma or GED. Ophthalmology experience, phlebotomy experience, and relevant certifications are preferred but not required. The technician uses ophthalmic techniques and diagnostic equipment, records patient information in the electronic medical record, documents physician visits and procedures, supports accurate coding and charges, prepares patients for treatments and minor procedures, and maintains assigned clinical rooms and supplies. Strong customer service, teamwork, adaptability, initiative, computer skills, and reliable transportation to multiple work locations are important. The job involves frequent walking, sitting, and standing; regular bending, stooping, and reaching; and lifting, carrying, pushing, and pulling items up to 25 pounds. Fine motor skills and full use of the hands are essential. Visual and auditory acuity are required throughout the workday. Occasional driving or climbing may also be necessary.

Requirements

High school diploma or GED.
Hands-on patient care experience.
Favorable background check result.
Basic computer skills and the ability to use an electronic medical record and image management system.
Proficient keyboarding skills and proficiency with Microsoft Excel, Word, PowerPoint, and Outlook; ability to learn new applications quickly.
Strong customer service skills.
Ability to work over 40 hours when needed to meet business needs and to work weekends when applicable.
Open availability for shifts within the stated office hours; occasional earlier or later work may be required.
Reliable transportation to travel between work locations with minimal notice.
Ability to interact courteously and professionally with employees at all levels.
Ability to take initiative, adapt to change, grow, and contribute to a team-oriented, patient-focused work environment.
Ability to meet the physical demands of the position, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling up to 25 pounds; and continuous visual and auditory requirements.

Nice To Haves

Ophthalmology experience; at least one year as an Ophthalmology Technician in general ophthalmology and/or retina is preferred.
Eyecare experience.
Phlebotomy experience.
Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
Ophthalmic Scribe Certification (OSC).
Phlebotomy license.

Responsibilities

Provide exceptional customer service during in-person and telephone patient encounters; greet patients professionally and thank them when they leave.
Anticipate physician needs and help maintain clinic flow, while respecting patients’ and physicians’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Interview patients to verify their information, record medical history and current medications, and confirm the purpose of the visit.
Enter patient information into the electronic medical record.
Perform preliminary ophthalmic workups, including assessment of pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure measurements, and diagnostic tests including visual fields, OCT, GDX, IOL Master, autorefractor testing, and topography.
Scribe and accurately document medical visits and procedures as physicians perform them.
Use an understanding of examination and procedure codes when entering information into the EMR; ensure procedure coding, charges, and diagnosis codes are accurate.
Prepare patients for treatments and minor procedures; measure and record vital signs as required.
Open and close exam rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms; maintain drug counts.
Perform general office duties and cleaning assigned by the manager.
Travel to the Somerset office as needed.
Work more than 40 hours and weekends when applicable to meet business needs.