Ophthalmic Technician

Eye Care Partners Career Opportunities•Des Peres, MO

4d•Onsite

About The Position

An Ophthalmic Technician assists an Ophthalmologist in providing excellent patient care. The role handles a wide range of duties and uses equipment to perform initial testing that prepares patients for examinations. The position is based in Des Peres, Missouri, and may require travel to other local offices as needed, with mileage reimbursement. The offices are open Monday through Friday, 8 a.m. to 5 p.m.; some earlier or later hours may be needed. The role may require working over 40 hours and weekends when applicable.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Provide excellent patient care and demonstrate energy and empathy with patients.
Follow HIPAA confidentiality standards when communicating patient information.
Communicate and coordinate courteously and professionally with employees at all levels.
Demonstrate organizational skills, including tracking patient care and improving patient flow.
Show initiative in accomplishing practice goals and a desire to gain industry knowledge and training.
Adapt to change and help create a positive, team-oriented, patient-focused work environment.
Commit to working over 40 hours when business needs require it and work weekends when applicable.
Have reliable transportation to travel to multiple work locations with minimal notice.
Demonstrate proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Have experience using EMR systems, computer proficiency, and the ability to learn new applications quickly.
Meet the physical requirements of the position, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor skills and full use of hands; and visual and auditory acuity. Occasional driving or climbing may be necessary.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Responsibilities

Provide exceptional customer service during every in-person and phone patient encounter.
Greet patients promptly and professionally, and thank them when they leave.
Anticipate physician needs and help facilitate clinic flow while respecting patients’ and physicians’ time and schedules.
Comply with company policies and procedures, including HIPAA requirements.
Verify patient information through interviews; record medical history and current medications; and confirm the purpose of the visit.
Enter patient data in the Electronic Medical Record (EMR).
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic tests, including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
Document medical visits and procedures accurately and thoroughly as the Physician performs them.
Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
Open and close exam rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Perform general office duties and cleaning as assigned by the manager.