Medical Assistant (Ophthalmology) - Training Provided, Full Time - Blue Ash
About The Position
EyeCare Partners is hiring an Ophthalmic Technician for its Cincinnati Eye Institute ophthalmology department in Blue Ash, Ohio. The role supports an ophthalmologist by providing patient care and performing initial testing to prepare patients for examinations. Training is provided, and the position reports to the Clinic Supervisor. The technician interviews patients to verify information, records medical history and medications, documents visits in the electronic medical record, and performs eye observations and diagnostic testing. The role also involves preparing patients for treatments and minor procedures, maintaining exam and treatment rooms, and supporting clinic flow and general office operations. The position requires a commitment to work over 40 hours when business needs require it, and weekends when applicable. Travel to other work locations may be needed with minimal notice.
Requirements
- High school diploma or GED.
- One year of related experience and/or training, or an equivalent combination of education and experience.
- Excellent patient-care skills; energetic and empathetic approach with patients.
- Ability to comply with HIPAA confidentiality standards when communicating patient information.
- Strong communication skills and ability to coordinate and cooperate courteously and professionally with employees at all levels.
- Organizational skills focused on tracking patient care and improving patient flow.
- Initiative in accomplishing practice goals; adaptability and willingness to accept change.
- Team-oriented, patient-focused approach that supports a positive work environment.
- Commitment to work over 40 hours to meet business needs and ability to work weekends when applicable.
- Reliable transportation permitting travel to multiple work locations with minimal notice.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Experience using EMR systems, general computer proficiency, and ability to learn new applications quickly.
- Ability to meet the role’s physical demands, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; handling items up to 25 pounds; fine motor use of hands; and required visual and auditory acuity.
Nice To Haves
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification; preferred but not required.
Responsibilities
- Provide exceptional customer service to patients in person and by phone, greeting them promptly and professionally.
- Anticipate physician needs and help facilitate clinic flow while respecting patients’ and physicians’ time.
- Follow company policies and procedures, including HIPAA requirements.
- Interview patients to verify information, record medical history and current medications, and confirm the purpose of their visit.
- Enter patient information and visit data in the electronic medical record (EMR).
- Check patients’ eyes by observing pupils, muscles, visual acuity, and extraocular movements.
- Perform dilation, refraction, pressure measurements, and diagnostic tests including visual fields, OCT, GDX, IOL master, autorefractor testing, and topography.
- Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
- Accurately document medical visits and procedures as the physician performs them.
- Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
- Open and close examination rooms as needed.
- Clean and stock examination, treatment, laser, and other assigned rooms; keep drug counts up to date.
- Perform general office duties and cleaning assigned by the manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
