Medical Assistant - Training Provided!
About The Position
An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist. The role involves facilitating patient flow, assisting the doctor in preliminary testing, verifying medical and vision insurances, and effectively communicating with patients, doctors, and managers. This position also involves answering inquiries through phone, email, and in-person requests. The company is the nation’s leading provider of clinically integrated eye care, with a national network of over 300 ophthalmologists and 700 optometrists. They aim to enhance vision, advance eye care, and improve lives.
Requirements
- High School Diploma or GED Equivalent
- Favorable result on Background Check
- Basic computer skills
- Strong customer service skills
- Excitement to learn and grow
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Must be able to provide proof of identity and right to work in the United States
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Nice To Haves
- Previous medical office experience preferred
- Previous ophthalmic experience strongly preferred
Responsibilities
- Facilitate patient flow
- Assist the doctor in preliminary testing
- Verify medical and vision insurances
- Effectively communicate with patients, doctors, and managers
- Answer inquiries through phone, email, and in-person requests
- Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
- Comply with all company policies and procedures including HIPAA
- Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
- Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
- Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
- Clean all examination equipment including tonometer tip
- Ability to interact with all levels of employees in a courteous, professional manner at all time
- General office duties and cleaning to be assigned by manager
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule
Benefits
- Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off (PTO) and Paid Holidays
- Paid Maternity Leave
- Competitive Base Pay
- Eyecare Certification Reimbursement
- Employee Discounts
- Mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
