Ophthalmic Technician

SightMD Career•Elkins Park, PA

13d

About The Position

SightMD is seeking an Ophthalmic Technician to assist physicians and provide administrative and clinical support. The role involves preparing patients and examination rooms, conducting routine and advanced vision and diagnostic tests, administering eye medications, assisting with minor surgical and laser procedures, and maintaining ophthalmic instruments and equipment. The technician also supports patient education, clinic readiness, inventory management, and compliance with safety and HIPAA requirements. The schedule is Monday through Thursday, 8:00 AM–4:00 PM, and Friday, 7:00 AM–3:00 PM.

Requirements

High school diploma or equivalent.
At least one year of experience as an Ophthalmic Technician.
Certified Ophthalmic Assistant (COA) certification is required, or the employee must be enrolled within one year and complete it within two years of hire.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time-management, and multitasking abilities.
Problem-solving skills and strong attention to detail.
Comfort with face-to-face interactions with patients and staff.
Ability to stand for long periods of time.

Responsibilities

Greet patients and their families respectfully and document chief complaints, histories, review of systems, and other pertinent information.
Coordinate medication prior authorizations according to insurance requirements.
Perform pre-exam testing, including visual acuity, visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct advanced diagnostic tests, including OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing as requested, including color vision screening, stereopsis, dry eye testing, optical biometry, and refractometry.
Assist with in-office minor surgical procedures and laser treatments.
Complete authorized prescription refill requests and document them in patient charts.
Track, document, and communicate laboratory results to physicians and patients.
Educate patients on medication use and provide physician-directed pre- and post-operative instructions.
Assist with contact lens fittings and teach patients lens insertion, removal, and care.
Manage inventory of ophthalmic supplies, pharmaceuticals, and instruments.
Inspect and help maintain clinical examination equipment; report damage and coordinate repairs or replacements.
Clean surgical instruments in preparation for sterilization and clean and shut down diagnostic testing equipment as needed.
Check and record medical refrigerator temperatures daily, monitor supply dates, and manage inventory.
Open and close examination rooms, including cleaning equipment, charging devices, and securing instruments; assist with opening and closing the clinic as needed.
Follow safety protocols and clinic procedures.
Monitor and respond to work emails and use shared tools such as Google Drive to stay informed.
Protect patient privacy and confidential health information in accordance with HIPAA.
Participate in training and educational opportunities, including webinars and in-service sessions.
Perform additional duties as assigned or directed by the supervisor.