Ophthalmic Technician

SightMD•City of New Rochelle, NY

About The Position

SightMD is seeking an Ophthalmic Technician to assist physicians and perform a range of administrative and clinical duties. The role includes preparing patients and examination rooms, conducting routine and advanced vision and diagnostic testing, administering eye medications, maintaining ophthalmic instruments, and assisting with minor surgical and laser procedures. Technicians also support patient education, equipment and inventory management, clinic readiness, and compliance with safety procedures and HIPAA requirements.

Requirements

High school diploma or equivalent.
At least one year of experience as an Ophthalmic Technician.
Certified Ophthalmic Assistant (COA) certification is required, or the candidate must be enrolled within one year and complete certification within two years of hire.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time-management, and multitasking abilities.
Problem-solving skills and strong attention to detail.
Comfort engaging face-to-face with patients and staff.
Ability to stand for long periods.

Responsibilities

Greet patients and families respectfully and communicate with them throughout their visits.
Document patients’ chief complaints, history of present illness, review of systems, and other relevant information.
Coordinate prior authorizations for medications in accordance with insurance requirements.
Perform pre-exam assessments, including visual acuity, visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct diagnostic testing such as OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing, including color vision screening, stereopsis, dry eye testing, optical biometry, and refractometry, as requested.
Assist with in-office minor surgical procedures and laser treatments.
Complete physician-authorized prescription refill requests and document them in patient charts.
Track, document, and communicate laboratory results promptly and accurately.
Educate patients on medication use and provide physician-directed pre- and post-operative instructions.
Assist with contact lens fittings and instruct patients on lens insertion, removal, and care.
Manage inventory of ophthalmic supplies, pharmaceuticals, and instruments.
Inspect clinical examination equipment, report damage, coordinate repairs, and request replacements.
Clean surgical instruments in preparation for sterilization and shut down and clean diagnostic equipment as needed.
Check and record medical refrigerator temperatures daily and monitor supply dates and inventory.
Open and close examination rooms, including cleaning equipment, charging devices, and securing instruments.
Assist with opening and closing the clinic as needed and follow safety protocols and clinic procedures.
Monitor and respond to work emails and use shared tools such as Google Drive to stay informed.
Protect patient privacy and maintain confidentiality in accordance with HIPAA.
Participate in training and educational opportunities, including webinars and in-service sessions.
Perform additional duties as assigned or directed by the supervisor.