Ophthalmic Technician

Eye Care Partners•Edmond, OK

1d•Onsite

About The Position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care, with a network of ophthalmologists, optometrists, and affiliated practice locations serving patients across multiple states and markets. The Ophthalmic Technician position is with Epic Vision in Edmond, Oklahoma, and reports to the Clinic Supervisor. The Ophthalmic Technician supports an Ophthalmologist by providing patient care and performing initial testing before examinations. The role combines patient interaction, clinical testing, medical-record documentation, room preparation, and general office duties. The technician helps maintain an efficient clinic flow while delivering professional, empathetic service and protecting patient confidentiality.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient-care skills; energetic and empathetic manner with patients.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Communication skills and ability to coordinate and cooperate courteously and professionally with employees at all levels.
Organizational skills focused on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training.
Initiative in accomplishing practice goals; ability to grow, adapt, and accept change.
Ability to create a positive, team-oriented and patient-focused work environment.
Commitment to work over 40 hours to meet business needs.
Ability to work weekends when applicable.
Reliable transportation that allows travel to multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using Electronic Medical Records (EMR) systems.
Computer proficiency and ability to learn new applications quickly.
Ability to perform the stated physical activities, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; and lifting, carrying, pushing, and pulling items up to 25 pounds.
Strong fine motor skills and full use of hands for grasping, writing or typing, and using technology.
Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.

Responsibilities

Provide exceptional customer service during in-person and telephone patient encounters; greet patients promptly and professionally.
Anticipate physician needs and help facilitate clinic flow while respecting patients’ and physicians’ time and schedules.
Comply with company policies and procedures, including HIPAA requirements.
Verify patient information, obtain medical history and current medications, and confirm the purpose of the visit.
Record patient information in the Electronic Medical Record (EMR).
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, visual fields, OCT, GDX, IOL master, autorefractor, and topography testing.
Apply knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Document medical visits and procedures accurately and thoroughly as the Physician performs them.
Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
Open and close examination rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Perform general office duties and cleaning as assigned by the manager.