Ophthalmic Technician

OCLI Vision•Garden City, NY

About The Position

Spectrum Vision Partners / OCLI Vision is seeking a patient-focused Ophthalmic Technician – Level 1 to support physicians in delivering high-quality, patient-centered eye care. In this foundational clinical role, the technician supports patient intake and workups, performs routine ophthalmic testing, assists with examinations and minor procedures, and helps maintain a safe, efficient clinical environment. The technician works closely with physicians and the clinical team to support a positive patient experience and accurate diagnostic results. The role includes verifying patient identity; gathering and documenting patient histories and other relevant information; measuring vision-related findings and intraocular pressure; and performing diagnostic testing as trained and assigned. The technician explains testing and visit steps, guides patients through appointments, helps manage patient messages and urgent concerns, prepares and maintains exam rooms and equipment, follows infection prevention protocols and universal precautions, and helps the team maintain efficient patient flow. Travel between multiple offices may be needed. The Level 1 competency checklist must be completed within 90 days of hire.

Requirements

  • High school diploma or equivalent.
  • Strong communication and organizational skills, attention to detail, and ability to work in a fast-paced clinical environment.
  • Ability to travel between multiple offices as needed.
  • Completion of the Ophthalmic Technician Level 1 competency checklist within 90 days of hire.

Nice To Haves

  • Previous customer service and/or medical experience.
  • Experience with EMR/EHR applications; NextGen is preferred.
  • Knowledge of ocular pharmacology.

Responsibilities

  • Verify patient identity, prepare patients for testing, and obtain and document chief complaints, ocular and medical histories, medications, allergies, and other relevant information.
  • Measure and record visual acuity, peripheral vision, depth perception, color perception, and intraocular pressure, as appropriate to training and competency.
  • Perform assigned clinic testing, including visual fields, OCT, A-Scan/IOL Master, B-Scan, ophthalmic photography, corneal topography, endothelial cell count, dry eye testing, auto refraction, tonometry, and lensometry, as trained.
  • Explain testing and visit steps, guide patients through appointments, assist with patient messages and escalation of urgent concerns, and communicate patient needs to the clinical team.
  • Prepare, clean, and stock exam rooms; maintain supplies; operate and care for diagnostic equipment; and follow infection prevention protocols and universal precautions.
  • Communicate with the supervisor and clinical team to support efficient patient flow, accurate results, and a compassionate, patient-centered experience.
  • Complete the Ophthalmic Technician Level 1 competency checklist within 90 days of hire.
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