Ophthalmic Technician

Eye Care Partners Career Opportunities•Edmond, OK

2d•Onsite

About The Position

The Ophthalmic Technician supports an Ophthalmologist in providing patient care and performs initial testing to prepare patients for examinations. The position is with Epic Vision in Edmond, Oklahoma, and reports to the Clinic Supervisor. The technician helps maintain clinic flow, records patient information and examination data, prepares patients for treatments and minor procedures, and helps keep exam and treatment rooms clean, stocked, and ready for use. The role requires frequent patient interaction, accurate documentation in electronic medical records, and use of ophthalmic equipment to perform diagnostic tests. It also includes general office and cleaning duties assigned by the manager. The position may require work over 40 hours to meet business needs, weekend work when applicable, and travel between work locations with minimal notice.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient care skills; energetic and empathetic approach with patients.
Comply with HIPAA confidentiality standards when communicating patient information.
Communicate and coordinate courteously and professionally with employees at all levels.
Organizational skills focused on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training; initiative in accomplishing practice goals.
Ability to grow, adapt, and accept change.
Team-oriented and patient-focused approach to creating a positive work environment.
Ability to work over 40 hours to meet business needs.
Ability to work weekends when applicable.
Reliable transportation enabling travel to multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using Electronic Medical Records (EMR) systems.
Computer proficiency and ability to learn new applications quickly.
Ability to perform the physical demands of the role, including walking, sitting, standing, bending, stooping, reaching, handling items up to 25 lbs., and using fine motor skills and technology.
Visual and auditory acuity, including color, depth, peripheral vision, and ability to adjust focus.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) certification.
Current Certified Ophthalmic Technician (COT) certification.

Responsibilities

Provide exceptional customer service during patient encounters, in person and by phone.
Greet patients promptly and professionally, and thank them when they leave.
Anticipate Physician needs and help facilitate clinic flow while respecting patients’ and doctors’ time and schedules.
Comply with company policies and procedures, including HIPAA.
Verify patient information by interviewing patients; record medical histories, current medications, and visit purposes.
Record patient data in the Electronic Medical Record (EMR).
Check patients’ eyes by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic tests including visual fields, OCT, GDX, IOL master, auto refraction, and topography.
Demonstrate working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Document medical visits and procedures accurately and thoroughly as they are performed by the Physician.
Prepare patients for treatments and minor procedures; measure and record vital signs as required.
Open and close exam rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms; maintain up-to-date drug counts.
Perform general office and cleaning duties assigned by the manager.