Ophthalmic Technician

Reynolds & Anliker Eye Physicians & Surgeons•Emporia, KS

19d•Onsite

About The Position

An Ophthalmic Technician supports an Ophthalmologist in delivering excellent patient care by performing a range of duties and using equipment to complete initial testing before the patient’s exam. The role includes gathering patient information, conducting eye assessments and diagnostic tests, documenting care, and preparing patients for treatments and minor procedures. The position is full-time in Emporia, Kansas. The office is open Monday through Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to 12 p.m. Employees may need to work a little earlier or later as needed, and are expected to work over 40 hours when business needs require it. Weekend work may be required when applicable. The role may involve travel between work locations with minimal notice. The position requires a high school diploma or GED and at least one year of related experience or training, or an equivalent combination of education and experience. COA or COT certification is preferred but not required.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Favorable result on a background check.
Basic computer skills and proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using electronic medical record systems and the ability to quickly learn new applications.
Strong customer service, communication, organization, and coordination skills.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Ability to work courteously and professionally with employees at all levels.
Patient-focused, empathetic, energetic, and team-oriented approach.
Initiative, adaptability, willingness to learn and grow, and ability to accept change.
Commitment to work over 40 hours when needed to meet business needs and to work weekends when applicable.
Reliable transportation that allows travel between multiple work locations with minimal notice.
Ability to meet the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking, sitting, and standing; regular bending, stooping, and reaching; fine motor skills and full use of hands; and visual and auditory acuity.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.

Responsibilities

Provide exceptional customer service during in-person and phone interactions; greet patients promptly, maintain a professional attitude, and thank patients when they leave.
Anticipate physician needs and help facilitate clinic flow while respecting patients’ and doctors’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Verify patient information by interviewing patients; record medical history, current medications, and the purpose of the visit.
Record patient data in the electronic medical record (EMR).
Assess patients’ eyes by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic testing, including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Accurately and thoroughly document medical visits and procedures as the Physician performs them.
Prepare patients for treatments and minor procedures; measure and record vital signs as required.
Open and close exam rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms; keep drug counts up to date.
Perform general office duties and cleaning assigned by the manager.