Experience Ophthalmic Technician - COA Certification Preferred

Perlmutter Eye Center & Perlmutter Dermatology•Albany, NY

About The Position

We are seeking a dedicated, detail-oriented, experienced Ophthalmic Technician to assist ophthalmologists with patient care and support a smooth workflow in a clinical practice. The role involves collecting patient histories, explaining tests and procedures, performing ophthalmic testing and measurements, documenting examinations, and supporting medication-related administrative tasks. The technician helps coordinate patient flow, prepares and maintains rooms and instruments, and communicates with coworkers to ensure patients are comfortable and move efficiently through the practice. The position requires willingness to learn the listed duties and travel among office locations in Albany, Clifton Park, and Troy.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of ophthalmology experience.
  • Excellent communication and customer service skills.
  • Willingness to learn all aspects of the described role, including testing equipment.
  • Basic skills and understanding of anatomy, ophthalmology-specific medical terminology, OCT, HVF, Optos, AR, reading glasses, and EMR systems.
  • Willingness to travel to office locations in Albany, Clifton Park, and Troy.

Nice To Haves

  • Certified Ophthalmic Assistant (COA) designation.

Responsibilities

  • Explain the purpose of tests and procedures to patients and describe what to expect during them.
  • Obtain patient histories, including chief complaint, history of present illness, ocular and general medical history, family history, allergies, and medications.
  • Perform OCTs, IOL Master testing, topography, Optos fundus photography, HFA testing, and pachymetry.
  • Perform refractions, Goldmann tonometry or Icare measurements, and neutralize glasses prescriptions.
  • Scribe and accurately document examination findings.
  • Submit medication refills and prior authorizations.
  • Assist with minor surgeries when needed by the physician.
  • Sterilize instruments and clean, stock, and open or close examination and workup rooms.
  • Maintain clean work and patient areas; dispose of biohazard waste and sharps.
  • Use paper and electronic medical record systems.
  • Determine which patients should be brought from the waiting room for testing, escort patients for data collection, and explain who will see them next after testing.
  • Maintain a smooth flow of patients to the physician and adjust the testing sequence as needed.
  • Communicate with coworkers to facilitate proper patient flow and answer other staff members' questions.
  • Check equipment calibration, perform quality checks, make adjustments, and request service when necessary.
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