Ophthalmic Technician

Panorama Eye Care LLC•Fort Collins, CO

62d•$20 - $33•Onsite

About The Position

Panorama Eyecare is seeking an Ophthalmic Technician to support its mission of providing excellent eyecare. Technicians manage and support the well-being of ophthalmic patients, assist with patient care in their assigned area, perform ophthalmic testing accurately and efficiently, and provide patient education. The role works collaboratively with physicians and clinical teams to promote positive patient outcomes and an effective patient experience. The position includes three experience levels: Level I (0–1 years), Level II (1–4 years), and Level III (5+ years). Skills associated with these levels range from patient-facing care, vision and pressure checks, and diagnostic imaging to more advanced work such as manifest refraction, lensometry, scribing, contact lens instruction, prism experience, post-refractive care, and assisting with in-office ocular procedures. Technicians are required to complete self-study to obtain or maintain ophthalmic technician certification within 18 months of employment. This is a full-time position at the clinic at 3151 Precision Dr. in Fort Collins, Colorado, and/or other Eye Center of Northern Colorado clinics in Fort Collins, Greeley, and Loveland. Pay is based on experience, certifications, and demonstrated skills, with a stated range of $19.50–$33.00 per hour across the listed skill tiers.

Requirements

High school diploma or equivalent.
Self-study to obtain or maintain ophthalmic technician certification within 18 months of employment.

Nice To Haves

Prior experience in a fast-paced medical office.
Experience with electronic health records.
Patient-facing care experience and strong customer service skills.
Experience checking patient vision and pressure and obtaining diagnostic imaging.
Intermediate clinical experience and a solid understanding of ocular anatomy for Level II roles.
Experience with manifest refraction, lensometry, scribing, setting up for in-office ocular procedures, and diagnostic imaging such as OCT, Fundus, Topography, Pachymetry, Visual Field, IOL master, and emersion.
For Level III roles, extensive experience working with Ophthalmologists and Optometrists and strong knowledge of ocular anatomy and pathology.
For Level III roles, experience with contact lens insertion and removal, prism, post-refractive care including assisting with LAL adjustments, in-office ocular procedures, scribing, lensometry, and diagnostic imaging.

Responsibilities

Perform patient intake and workups according to standardized protocols.
Perform ophthalmic diagnostic testing.
Provide patient counseling and education as needed.
Monitor patient flow and help maintain an efficient clinical workflow.
Update the daily schedule by assessing no-shows and add-ins.
Scribe in a rotational pattern.
Answer and return phone calls and write scripts as requested by physicians and other departments.
Stock and clean the clinic as needed.
Assist physicians with overall patient care and facilitate the patient experience.
Assist other Eye Center departments by answering questions, helping with patient triage, and providing related support.
Complete self-study to obtain or maintain ophthalmic technician certification within 18 months of employment.
Maintain a professional demeanor, including appropriate dress and work conversation.
Understand and resolve patient complaints.
Maintain effective working relationships with staff and doctors.
Perform other duties as assigned.