Ophthalmic Technician

Eye Care Partners Career Opportunities•Emporia, KS

21d•Onsite

About The Position

An Ophthalmic Technician supports an ophthalmologist in delivering excellent patient care by performing initial testing and preparing patients for examinations. The role includes patient intake, clinical testing, documenting medical visits and procedures, preparing patients for treatments and minor procedures, and maintaining exam and treatment areas. The position is with Reynolds & Anliker Eye Physicians & Surgeons in Emporia, Kansas, and is full-time. The office is open Monday through Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to noon; some earlier or later work may be needed. The role may require working over 40 hours, weekends when applicable, and traveling between work locations with minimal notice.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Favorable result on a background check.
Basic computer skills and the ability to learn new applications quickly.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using Electronic Medical Records (EMR) systems.
Strong customer service, communication, and interpersonal skills; ability to coordinate and cooperate courteously and professionally with employees at all levels.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Organizational skills, with a focus on tracking patient care and improving patient flow.
Ability to provide empathetic patient care, take initiative, adapt to change, and contribute to a positive, team-oriented work environment.
Commitment to work over 40 hours when needed to meet business needs and ability to work weekends when applicable.
Reliable transportation to travel to multiple work locations with minimal notice.
Physical ability to walk, sit, stand, bend, stoop, reach, lift, carry, push, and pull items up to 25 pounds; strong fine motor skills and full use of hands; and visual and auditory acuity, including color, depth, peripheral vision, and adjustment of focus. Occasional driving or climbing may be necessary.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification; preferred but not required.

Responsibilities

Provide exceptional customer service to patients in person and by phone; greet patients promptly and professionally and thank them when they leave.
Anticipate physician needs and help maintain clinic flow, respecting patients’ and doctors’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Interview patients to verify their information, record medical histories and current medications, and confirm the reason for their visit.
Enter patient information into the Electronic Medical Record (EMR).
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic tests, including visual fields, OCT, GDX, IOL Master, auto refraction, and topography.
Apply knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Accurately and thoroughly document medical visits and procedures as the physician performs them.
Prepare patients for treatments and minor procedures and measure and record vital signs as required.
Open and close exam rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and maintain an up-to-date drug count.
Perform general office duties and cleaning as assigned by the manager.