Ophthalmic Technician

SightMD Career•New Rochelle, NY

About The Position

The Ophthalmic Technician assists physicians and is cross-trained to perform administrative and clinical duties. The role prepares patients and examination rooms, performs routine vision screening and advanced diagnostic testing, administers eye medications, maintains ophthalmic instruments and equipment, and supports physicians during minor surgical and laser procedures. The technician also assists with patient education, prescriptions, laboratory results, inventory management, clinic readiness, and administrative support while maintaining patient privacy and safety.

Requirements

High school diploma or equivalent.
At least one year of experience as an Ophthalmic Technician.
Certified Ophthalmic Assistant (COA) certification required, or enrollment within one year and completion within two years of hire.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time-management, and multitasking abilities.
Problem-solving skills and strong attention to detail.
Comfort with face-to-face interactions with patients and staff.
Ability to stand for long periods of time.

Responsibilities

Greet patients and their families respectfully and document chief complaints, medical history, review of systems, and other relevant information.
Coordinate and obtain medication prior authorizations in accordance with insurance requirements.
Perform pre-exam testing, including visual acuity, visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct advanced diagnostic tests, including OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing as requested, including color vision screening, stereopsis, dry eye testing, optical biometry, and refractometry.
Assist with in-office minor surgical procedures and laser treatments.
Complete authorized prescription refill requests and document them in patient charts.
Track, document, and communicate laboratory results to physicians and patients.
Educate patients on medication use and provide pre- and post-operative instructions as directed by physicians.
Assist with contact lens fittings and instruct patients on lens insertion, removal, and care.
Maintain inventory of ophthalmic supplies, pharmaceuticals, and instruments.
Inspect and assist with maintenance of clinical examination equipment, report damage, coordinate repairs, and request replacements.
Clean surgical instruments in preparation for sterilization and clean and shut down diagnostic equipment as needed.
Check and record medical refrigerator temperatures daily, monitor supply dates, and manage inventory.
Open and close examination rooms, clean equipment, charge devices, and secure instruments; assist with opening and closing the clinic as needed.
Follow safety protocols and clinic procedures, monitor and respond to work emails, and use shared tools such as Google Drive to stay informed.
Protect patient privacy and maintain confidentiality in accordance with HIPAA.
Participate in training and educational opportunities, including webinars and in-service sessions.
Perform additional duties as assigned or directed by the supervisor.