Ophthalmic Technician

SightMD•Cheltenham Township, PA

14d

About The Position

As an Ophthalmic Technician at SightMD, you will assist physicians and be cross-trained to perform a range of administrative and clinical duties. The role includes preparing patients and examination rooms, conducting basic and routine vision screening examinations, administering eye medications, maintaining ophthalmic instruments, and assisting physicians during minor surgical and laser procedures. You will support patient intake, pre-exam and diagnostic testing, treatment and procedure support, equipment and inventory management, clinic readiness, and administrative activities. You will also educate patients as directed, help maintain accurate patient records, follow safety and HIPAA requirements, and participate in training and educational opportunities. The work schedule is Monday–Thursday, 8:00 AM–4:00 PM, and Friday, 7:00 AM–3:00 PM. SightMD is an integrated ophthalmic provider group serving patients across New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts.

Requirements

High school diploma or equivalent.
At least one year of experience as an Ophthalmic Technician.
Certified Ophthalmic Assistant (COA) certification is required, or the employee must be enrolled within one year and complete certification within two years of hire.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time management, and multitasking abilities.
Problem-solving skills and strong attention to detail.
Comfort engaging face-to-face with patients and staff.
Ability to stand for long periods of time.

Responsibilities

Greet and communicate with patients and their families in a caring and respectful manner.
Document the chief complaint, history of present illness, review of systems, and other pertinent information.
Coordinate and obtain prior authorizations for medications in accordance with insurance requirements.
Perform pre-exam testing, including visual acuity assessment, confrontational visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct diagnostic testing such as OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing as requested, including color vision screening, stereopsis, dry eye testing, optical biometry, and refractometry.
Assist with in-office minor surgical procedures and laser treatments.
Complete authorized prescription refill requests and document them in patient charts.
Track, document, and communicate laboratory results promptly and accurately.
Educate patients on medication use and provide pre- and post-operative instructions as directed by the physician.
Assist with contact lens fittings and instruct patients on lens insertion, removal, and care.
Manage inventory of ophthalmic supplies, pharmaceuticals, and instruments.
Inspect clinical examination equipment, report damage, coordinate repairs, and request replacements as necessary.
Clean surgical instruments in preparation for sterilization.
Shut down and clean diagnostic testing equipment as needed.
Check and record medical refrigerator temperatures daily, monitor supply dates, and manage inventory.
Open and close exam rooms daily, including cleaning equipment, charging devices, and securing instruments.
Assist with opening and closing the clinic as needed.
Follow safety protocols and clinic procedures.
Monitor and respond to work emails and use shared tools such as Google Drive to stay informed.
Safeguard patient privacy and confidential health information in accordance with HIPAA.
Participate in training and educational opportunities, including webinars and in-service sessions.
Perform additional duties as assigned or directed by the supervisor.